Manager, Learning Enablement
Xfinity
Remote
USD 81,708.99-191,505.45 / year
Job Summary
The Learning & Performance team is seeking a learning consultant to lead initiatives within Comcast Advertising. In this role, you would be responsible for establishing learning strategies in partnership with business leaders, and designing, developing, and delivering high-quality, cost-effective learning solutions for employees and leaders to drive business performance.We’re seeking a candidate who can provide deep expertise in adult learning theory and best practices in learning experience design, has experience in being an architect and maintaining end-to-end learning strategies and is able to balance best practice with business realities to iterate and develop creative solutions in an agile environment.
This job is an individual contributor role that does not have direct responsibility for supervision or performance management of staff.
Job Description
Core Responsibilities
- Act as a learning consultant, uncovering root-cause performance gaps to architect high-impact learning roadmaps that drive business outcomes
- Engineers learning & performance strategies and executes on those strategies; includes responsibilities throughout the full learning experience design process (analysis, design, development, implementation / facilitation, and evaluation) that drive behavioral outcome including sustaining and scaling solutions for the long-term
- Identifies complex data from broad skills analyses and scales those themes into product suites, strategies, or solutions for the business
- Leverages learning analytics to share holistic learning insights and learning initiative results back to aligned business areas
- Interfaces with appropriate internal groups (i.e. Change Management, Project Management, Knowledge Management, Business Process Design, Enterprise Learning Teams, etc.) to ensure appropriate integration, scale, and analysis of tracking and reporting.
- Actively learns business to create relevant learning experiences and solutions to deliver business impact
- Other duties as assigned
Qualifications:
Bachelor's degree in Education, Instructional Design, or a related field.
3+ years of experience in instructional design, training delivery, and client engagement.
Familiarity with eLearning, graphic design, and video development tools such as Articulate, Camtasia, Canva, Photoshop, or similar software.
Experience designing and delivering end-to-end learning strategies at scale.
Excellent consulting, communication, and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
Experience operating in an agile, flexible business and learning environment is a plus.
Experience in a sales or technology company is a plus.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Business Agility, Communication, Consulting, Instructional Design, Learning Strategies, Project Management, Training and DevelopmentCompensation
National Pay Range: $81,708.99 USD-$191,505.45 USD Illinois Pay Range: $86,815.80 USD - $168,524.80 USD Colorado Pay Range: $91,922.62 USD - $176,185.01 USD Hawaii Pay Range: $107,243.05 USD - $160,864.58 USD Washington DC Pay Range: $117,456.68 USD - $176,185.01 USD Maryland Pay Range: $97,029.43 USD - $176,185.01 USD Minnesota Pay Range: $91,922.62 USD - $160,864.58 USD New York Pay Range: $97,029.43 USD - $191,505.45 USD Washington Pay Range: $91,922.62 USD - $183,845.23 USD New Jersey Pay Range: $102,136.24 USD - $183,845.23 USD Vermont Pay Range: $97,029.43 USD - $153,204.36 USD Massachusetts Pay Range: $102,136.24 USD - $183,845.23 USD California Pay Range: $91,922.62 USD - $170,227.06Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.