Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Oversees the documentation of all development activity. Trains non-technical personnel. Assists with tracking performance metrics. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.
As a successful ServiceNow developer in Comcast Reliability Engineering, you will do much more than build applications, infrastructure, tools, and people. You will be part of the team that is building new business applications, process automation and business insight capabilities that enable world-class operational excellence for our technology & business organizations. In addition, you will be crucial in supporting the end-to-end customer experience that will drive continuous improvements across the organization.

Job Description

Core Responsibilities

• Bachelor’s degree in Engineering, Computer Science, or related field
• 8+ years overall work experience
• 6 -7+ years experience with ServiceNow, developing core ITSM modules including Incident, Problem, Change, CMDB, Asset, Notify, Asset Management, Service Portal, Agent Workspace
• ServiceNow Admin Certification
• ServiceNow Developer and/or Architect certifications is strong plus
• Expertise with workflows, flow designer, catalog items, Business Rules, Inbound email actions, script includes
• Experience with web service integrations (REST, SOAP), Mid Server configuration
• Strong working knowledge with the following technologies / products / methodologies: ServiceNow, Java, Spring, CI/CD, Javascript, Jquery, AJAX, RESTful services that run on-premise and, in the cloud
• Appitude to deploy automated testing and quality assurance practices: Unit Testing, Integration Testing, End-to-End Functional Testing
• Strong verbal and written communication skills and demonstrated technical leadership
• Experience or knowledge with AWS Cloud, and Graph database are a plus
• Experience building software systems that have been successfully delivered to customers programming in Java and node.js.
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• CI/CD background with development knowledge around how the services are constructed.
• Experience in analyzing system performance and propose solutions to build a highly scalable and available system.
• Ability to Present to Technical and Non-Technical Audiences

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

7-10 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.