Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

This position is responsible for leading the end-to-end integration and delivery of our syndication suite of services in the Access Network domain. This service strengthens the technical integration practice and empowers our clients to differentiate their broadband offerings in a competitive market to reduce subscriber churn and increase reliability. We are seeking a candidate with agility and excellent collaboration skills capable of inspiring a team supporting global functions and engaging diverse stakeholders. The ideal candidate has a track record of building and leading teams, overseeing end-to-end program delivery, technical integration, program management, business operations, and proficiency in telemetry and data analytics for our MVPD & Operators.

Job Description

Core Responsibilities

• Provide delivery leadership within Access Network Syndication portfolio, aligning with overall MVPD objectives.
• Oversee program management practices to ensure seamless implementation of syndication services.
• Establish program governance structure with defined roles, responsibilities, workstreams, and communication protocols for all stakeholders
• Drive Access Network Technology integration to syndication leveraging advancements in Distributed Access Architecture (DAA), DOCSIS 4 technologies, spectrum utilization, and industry standards
• Utilize telemetry and data analytics, employing AI/ML models to enhance service reliability and reduce customer friction.
• Establish clear service metrics and KPI’s adopting a holistic, data-driven, customer perspective in addressing service-related issues
• Lead and grow a cross-functional team to plan and integrate Comcast Technology Solutions to syndication partners, emphasizing customer engagement and operational efficiency.
• Implement robust project management, agile methodologies, and tools to drive successful program outcomes.
• Establish and nurture strategic partnerships with internal platform teams and external MVPD & Operator partners to ensure ongoing alignment and transparency.
• Support and manage financial targets in the business agreements
• Other duties and responsibilities as assigned.

Qualifications:

• Bachelor’s degree in Computer Engineering or related field.
• 10+ years of technology leadership experience, emphasizing service integration, program management, agile methodologies, and efficiency improvement.
• Proven track record for successful planning, management, and delivery for large complex programs
• Demonstrated success in telemetry data-driven efficiency improvements, particularly within cloud-based video delivery services and cable access technologies.
• 5+ years of inspiring and directly leading high-performing teams and partners at a senior level
• Proven ability to foster a culture of innovation and collaboration.
• Exceptional communication and presentation skills for conveying complex technical concepts to diverse audiences and senior leaders
• Proficiency in building and maintaining effective relationships with internal and external stakeholders.
• Ability to continuously evaluate and adjust plans to adapt to changing business priorities
• Manage SLAs effectively, ensuring commitments are met and service standards are maintained.
• Embrace Agile methodology to foster adaptability, efficiency, and continuous improvement in integration and delivery processes.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

What You Can Expect:

• An encouraging and casual work environment with chances to showcase your skills.
• A culture of innovation and continuous learning.
• Training, support, and mentoring to expand and evolve your expertise.
• · For more insight into our culture, check out: https://jobs.comcast.com/meet-comcast/our-culture

About Our Perks & Benefits:
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas discounted digital TV and internet.
• Discounted tickets for Universal Resorts, and free tickets to our Universal theme parks!

Learn more at https://jobs.comcast.com/life-at-comcast/benefits

Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Compensation

National Pay Range: $128,746.64 USD-$301,749.93 USD

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree: Computer EngineeringWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

10 Years +Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.