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Greater Peoria, IL
Greater Peoria, IL

Client Solutions Engineer - FreeWheel



Customer Service
Posted on Thursday, May 23, 2024
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

FreeWheel’s Client Solutions team takes an innovative, collaborative, and personalized approach in providing best-in-class services and forward-looking business solutions to the top players in the media ecosystem. We seek an experienced, passionate, and highly motivated Solutions Engineer to help customers achieve their business goals by providing technical scoping, industry expertise, and custom solutions - while building long term relationships within the industry.

Job Description

The Client Solutions team is tasked with developing creative and pioneering solutions to the business challenges faced by the world’s largest media companies. We are a vital partner for multiple teams, and your technical communication skills, passion for media and big data, and business acumen will all contribute to the development of complex solutions to power the future of Television. Your solutions will take many forms, from POCs and demos, to large multi-faceted SaaS deployments. Working across the entire organization, you will have the opportunity to work directly on first-of-their-kind products for content delivery and monetization that are changing the way the world consumes media.

Comcast is building technology to support the future of the premium TV ecosystem, and FreeWheel’s role is to power advanced advertising capabilities with the industry’s leading sell-side platform and media marketplace. Our team supports the largest TV programmers and distributors globally, with solutions rooted in our collective technical skill, deep industry expertise, and a thorough understanding of the business of our customers.


  • Degree in STEM, or equivalent practical experience

  • Experience working within the advertising and media industry

  • Experience working in advertising technology or related SaaS role

  • Experience working in a sales engineering or similar customer facing role

  • Experience connecting SaaS platforms with 3rd party technology vendors

  • Experience with SQL or equivalent

  • Working Knowledge of the following a big plus:

    • Web technologies such as: HTTP, HTML5, XML, etc

    • Experience developing against RESTful APIs

    • Familiarity with IAB standards including VAST and openRTB

  • Ability to analyze large data sets to inform business decisions

  • Experience with data visualization tools such as Kibana, Grafana, or equivalent BI software


  • As a trusted partner, providing technical guidance on how to optimize the usage of our platform on a day-to-day basis with clients.

  • Execution of implementation projects, working to grow clients' product usage through new integrations and product rollouts

  • Analyzes business needs and technical feasibility for clients based on current technology architecture, and develops and documents strategic, cost-effective business and technical solutions

  • Participates in the product release cycle through requirements gathering

  • Articulates technical solutions during presales process and translates business requirements directly from customers.

  • Captures technical details of client-specific implementations, and maintain this information within well-updated documentation of clients' technology architecture

  • Assists in preparation of materials for client renewal opportunities, product upsells, business reviews, account plans, etc.


  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.



National Pay Range: $53,768.95 USD-$126,020.98 USD

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.


Bachelor's Degree (Required)While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.