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Business Execution Senior Manager - Quality Assurance and CRR

Wells Fargo

Wells Fargo

Quality Assurance
USD 139k-217k / year
Posted on Aug 20, 2025

About this role:

Wells Fargo is seeking a Business Execution Senior Manager to drive departmental objectives by implementing operational plans, managing team performance, and ensuring resources are allocated to meet specific targets created. The responsibilities are centered on tactical execution relying on senior leadership for strategic direction, thereby reinforcing its focus on execution over strategic development. By prioritizing the implementation of initiatives and achieving measurable outcomes, the Manager role plays a crucial part in operational success.


In this role, you will:

  • Manage and develop a team of Business Execution Consultants while ensuring successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility
  • Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo's policies and business line objectives
  • Identify potential risks when implementing change along with developing mitigation strategies and plans
  • Recommend opportunities for Business Execution process improvement
  • Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables
  • Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk
  • Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business
  • Manage allocation of people and financial resources for Business Execution
  • Develop and guide a culture of talent development to meet business objectives and strategy

Location: 141278-NC-CIC Customer Information Center

Required Qualifications:

  • 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years Management or leadership experience

Desired Qualifications:

  • Demonstrated Leadership and Management Skills
  • PMP certification
  • Agile methodology experience
  • Experience with Tableau, Python, and Alteryx
  • Ability to work independently
  • Ability to drive, develop, and influence strategy rooted in data
  • Strong stakeholder management and executive-level communication skills
  • Track record of demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
  • Ability to structure and scope complex problems and develop plans to solve
  • Excellent verbal, written, and interpersonal communication skills, with the ability to lead meetings, communicate ideas and results effectively, and drive consensus throughout the organization
  • Ability to adapt to a constantly changing environment and act with urgency when supporting leadership requests
  • Ability to lead projects from inception to execution

Job Expectations:

  • Ability to work the hybrid model of 3 days in the office and 2 days remote each week
  • Ability to travel up to 25% of the time

Position does not provide Visa sponsorship

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$139,000.00 - $217,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

23 Aug 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.