We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Director Workplace Investigations will collaboratively navigate workplace situations to reach consistent, equitable, and effective outcomes that balance business needs, mitigate risk, and maintain RSM’s values.

Essential Duties:

Investigations

• Owner of and subject matter expert for the firm’s investigation methodology and supporting training, tools, templates, and techniques
• Conduct and manage complex or high-risk internal investigations of key control policies, including allegations of the Code of Conduct violations, and respond to whistleblower events in coordination with internal stakeholders, ensuring a fair and thorough process
• Provide investigation quality oversight and guidance to investigation team members or others as needed
• Review, triage, and respond to allegations reported by employees, partners, clients, or any other interested third parties
• Consistent with firm standards, accurately track and maintain interview notes, evidence, and any other critical relevant documentation in Navex and iManage
• Draft clear and concise investigation reports summarizing allegations, work performed, findings, determination or conclusion, root cause, and any recommended corrective actions
• Practice ongoing professional development to stay informed of relevant laws or practices evolving in the marketplace

Risk Assessment & Mitigation

• Partner with relevant stakeholders to identify and recommend modifications to key policies, including Code of Conduct, Anti-Harassment/Discrimination, Whistleblower, and Retaliation policies to mitigate any risks, gaps, or failures identified through allegations and investigations
• Partner with relevant stakeholders to recommend modification to processes, practices, or systems needed to mitigate any risks, gaps, or failures identified through allegations and investigations
• Partner with relevant stakeholders to advise, monitor, and track disciplinary actions (e.g. coaching and guidance, reprimands, values violations, involuntary separations) resulting from violations of firm policy, values, or quality standards

Ethics Hotline Oversight

• Administer the firm’s global Ethics Hotline in a manner consistent with firm values and quality standards
• Respond to compliance audit requests from internal and external auditors (ISQM, CSQM, ISO, SOC)
• Evaluate and triage reports and route or assign for appropriate response and resolution
• Monitor and track status of corrective actions implemented in response to submitted reports
• Lead action planning around any new legislative requirements, such as Whistleblowing or Quality requirements
• Provide system administration and oversight to the firm’s ethics reporting system (currently EthicsPoint)

Metrics, Data Analysis, and Reporting

• Analyze data, create data visualization and material for leadership and board presentations
• Identify and track metrics and monitoring activities around key case types
• Oversee the collection and tracking of relevant case data to enable reporting, analysis, and trend identification of reported matters

Skills & Attributes

• Experience conducting workplace investigations, including independent definition of investigation scope, sources of evidence, and relevant business partners.
• Demonstrated mastery of the practical application of employment law fundamentals and practices, including but not limited to investigations.
• Ability to maintain focus, poise, professionalism, and courage during heated or complex conflicts
• Experience drafting clear, accurate, professional, and concise documentation, including but not limited to investigation summary reports
• Mastery of time management, including balancing multiple and competing priorities.
• Strong critical thinking with the ability to analyze concepts, principles, and data.

Minimum Qualifications

EDUCATION/CERTIFICATIONS

• Bachelor’s Degree or equivalent experience
• Relevant professional certification, such as SHRM, AWI, SCCE, CFE preferred

EXPERIENCE

• Minimum of 10 years of professional work experience with previous investigation experience preferred
• Prior experience supervising employees or leading a team preferred
• Ability to effectively convey complex facts or perspectives with varying audiences, verbally or in writing
• Ability to interact professionally with individuals at all levels within the firm and conduct investigations respectfully and with the least amount of disruption to the extent possible
• Ability to maintain a big picture enterprise view to recognize systemic themes or trends
• Ability to independently manage and prioritize multiple cases and projects
• Ability to interact professionally and influence at all levels of the organization
• Ability to skillfully and independently navigate and network within a global and matrixed professional services organization and build key relationships without impairing objectivity
• Ability to demonstrate and maintain unwavering integrity

At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer. We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals. We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

Compensation Range: $154,000 - $273,400