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Receptionist / Front Office Support

Peoria Production Shop

Peoria Production Shop

Administration, Customer Service
Peoria, IL, USA
Posted on Nov 28, 2025
Company Mission: To be the premier employer for individuals with disabilities.

Title: Reception / Front Office Support

Essential Duties And Responsibilities

  • Answer mainline phone and transfers calls.
  • Sort and distribute office mail.
  • Perform clerical duties and administrative support as required: Filing, data entry, maintaining office records.
  • Page employees and relay messages as needed.
  • Greet and welcome guests upon entry of the building.
  • Handle customer inquiries as needed.
  • Order office and maintenance supplies.
  • Update maintenance tracker.
  • Amazon Gait Belt order fulfillment.
  • com order fulfillment.
  • Light bookkeeping required.
  • Provide as a backup to others within the office as needed.
  • Other duties as assigned.

Work Conditions

  • Must be willing to work 40 hours per week.
  • Work done primarily in a manufacturing and office environment.

Knowledge, Skills, And Abilities

  • Willingness to learn other tasks to provide back up and support.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking skills.
  • Strong attention to details.
  • Ability to remain calm and professional under pressure.
  • Ability to establish priorities, work independently, organize, and proceed with objectives with minimal supervision.
  • Positive attitude and a team player.
  • Knowledge of basic office systems and software: MS Word, MS Excel, MS Office, etc.
  • Knowledge of Sage 100 Accounting preferred but not required.
  • Knowledge of ADP preferred but not required.
  • Knowledge of administrative practices and procedures, such as business letter writing and the operation of standard office equipment, including printer, fax machine, and copy machine.
  • Previous experience in customer service or front desk role preferred.
  • Must be accepting of interruptions made by employees.
  • Work is done primarily in an office environment.
  • Ability to work flexible hours, including evenings or weekends, if required. (not often).
  • High school diploma or equivalent; additional qualifications in business or hospitality are a plus.

Education/Experience

  • High School diploma / equivalent or higher.

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • PTO
  • 403B - retirement plan
  • Long Term Disability
  • Hospital Indemnity
  • Legal
  • Accident Insurance
  • Critical Illness
  • Employer paid Life Insurance
  • Employer paid Short Term Disability
  • Bonus Opportunities