Special Projects Analyst

POSITION OBJECTIVE:

Plays a key role in improving Sheriff business processes and documenting best practices. The Special Projects Analyst understands Sheriff's Office business processes and recommends solutions for process improvement across the Sheriff’s Office. The Special Projects Analyst balances IT technical expertise with a general understanding of Sheriff’s Office procedures and objectives to provide innovative, efficient solutions. Plan, execute, and finalize projects according to PCSO standards, deadlines, and within budget. Acquire resources and coordinate efforts of team members and vendors to deliver projects according to plan and budget. The Special Projects Analyst is the Sheriff’s Office main point person for Odyssey software operations and other PCSO IT operations and equipment, such as body cameras, inmate debit cards, etc. Main grant point person, seeking out grant funding opportunities, submitting grant applications, monitoring grant reports as needed.

EDUCATION, EXPERIENCE, AND OTHER JOB REQUIREMENTS:

Bachelor’s degree in Business, Computer Science, or Project Management preferred, or equivalent experience.

2 years process improvement experience and IT and other project management experience in a law enforcement environment.

Experience working with integrated IT systems and Jail operation systems.

Previous experience with integrated civil and criminal justice systems preferred but not required.

Possess understanding in the areas of process improvement and design.

Demonstrate strong analytical skills with working knowledge of Sheriff’s Office operations to effectively translate Sheriff’s Office needs to process, IT or other solutions.

Thorough understanding of project management phases, techniques, and tools.

Strong and tested project management skills including risk management.

Excellent problem solving and critical thinking skills. Ability to manage multiple tasks.

Excellent organization and prioritization. Excellent oral and written communication skills.

Solid experience with MS Office and Odyssey (jail and financial management software).

Must have a valid Illinois driver’s license, access to reliable transportation and proof of insurance.

Must be able to maintain confidentiality.

JOB DUTIES AND RESPONSIBILITIES:

Lead and execute process improvement initiatives affecting multiple functions within and for the Peoria County Sheriff’s Office.

Act as a change agent for leading and managing process improvement initiatives within the PCSO. Assists PCSO command staff on jail projects and processes as needed.

Document and monitor business processes, metrics and standard operating procedures due to improvement initiatives.

Develops and revises PCSO business operation processes and coordinates technology solutions for the PCSO.

Design and develop process flow charts, develops necessary documentation and information to gain agreement from business owners on new proposed processes.

Observation and analysis of processes to identify waste and inefficiencies in Jail and Sheriff operations.

Drive the adoption of a culture of continuous improvement and create an environment for continuous improvement.

Serves as Project Manager for project teams involving Integrated IT and other system implementations, changes, upgrades, or enhancement driven initiations within the Sheriff’s Office.

Leads Sheriff’s Office project teams in RFP process for medium to large projects of significant magnitude in terms of complexity, cost, staffing and equipment including software and hardware.

Facilitates the definition of project missions, goals, tasks and resource assignments.

Resolves or assist in the resolution of conflicts within and between projects.

Troubleshoot problems as they arise with Jail and Odyssey processes. Act as main point person for the Sheriff’s Office in regards to these type of issues.

Manages project budget and resource allocation.

Presents oral and written reports defining project plans, problems, and resolutions.

Follows Peoria County’s defined RFP process and purchasing policies.

Researches new Integrated systems functionality with PSCO operations and systems. Identifies, develops, and implements on-going training opportunities for Integrated systems.

Participates in grant writing that includes annual projections, development of an action plan for organizing and executing grant-related activities, and provision of programmatic input into proposed program budget for the project. Monitors grant progress to ensure grant requirements are being met; and submits required reporting monthly and annually to state, coalitions, and community organizations.

Assists with money counting of bond and inmate funds daily. Serves as backup for data entry into Odyssey of daily bonding and inmate transactions.

Other duties as assigned.

WORKING ENVIRONMENT;

Working in an office environment. May be exposed to inclement weather during travel on the job. May wear a smartphone. Hours may vary due to operations.

PHYSICAL REQUIREMENTS:

Incumbent must be able to engage in sitting, reaching, stooping, twisting, bending, feeling, and writing; some of which may be repetitive.

Exerts up to 30 pounds of force occasionally, and/or 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects with the human body.

Must have hearing and speaking ability sufficient to communicate with others or over the telephone.

Visual ability sufficient to read and produce printed material and information displayed on a computer screen, operate office machines and a motor vehicle.

Performs complex and varied tasks requiring independent knowledge, its application to a variety of situations, as well as exercise of independent judgment.