Business Support Associate

OSF Healthcare
OSF Healthcare

Customer Service

Peoria, IL, USA

USD 18.8-22.12 / hour

Posted on Aug 21, 2026
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Expected pay for this position is $18.80 - $22.12/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.


Overview

This job is located in Peoria,IL

5 x 8 hour days (8a-430p) every 4th weekend

Non-clinical support

POSITION SUMMARY: The Business Support Associate maintains and accurately updates employee work schedules, attendance and time keeping records, in accordance with the Organization Policies and Procedures. Provides feedback to Leadership on any discrepancies. Provides direct user support to all levels of team members regarding all aspects of the Time and Attendance System API (payroll software). Maintains Position Management database (Staffing Position Control). Utilizes critical thinking skills to build schedules within API by gathering information, meeting with and training key Leadership. Manages simple to complex projects. Prepares Bi-Weekly and Monthly Reports utilizing above average Excel Skills. Works under strict deadlines to provide daily support. Provides daily support for the Administrative Supervisors and Unit Leadership as directed.


Qualifications

REQUIRED QUALIFICATIONS: Education: High School/GED Experience: Familiar with EXCEL 2 Years Customer Service Experience Availability to work weekend shifts as needed; possibly every other weekend Other skills/knowledge: Excellent interpersonal and communication skills Solid computer skills, including proficiency with Microsoft software Strong analytical and problem solving skills, with the ability to be detail oriented.

PREFERRED QUALIFICATIONS: Associates Degree or higher education (no particular discipline) 3 Years of Direct Time Keeping and / or Scheduling Experience 3 Years of Maintaining / Configuring a System Application

OSF HealthCare is an Equal Opportunity Employer.