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Nursing Operations Support Representative

OSF Healthcare

OSF Healthcare

Customer Service, Operations
Peoria, IL, USA
Posted on Saturday, May 4, 2024

Job Description

Overview

Starting pay for this position is $17.14/hour.

POSITION SUMMARY:

The Nursing Operations Support (NOS) Representative acts as a resource on multiple units for Mission Partners, patients, visitors, and family members for general questions, information, and way-finding needs and provides unit support. Provides guidance to individuals related to other OSF facilities/service areas, coordinates and may assist with patient transport needs, provides local area direction, and advises of area accommodations or amenities. Utilizes various software to provide assistance and complete assigned tasks


Qualifications

REQUIRED QUALIFICATIONS:

Education:

  • High School Diploma/GED

Experience:

  • 6 months experience in office, hospital, administrative duties, customer service, computer knowledge

Skills/ Knowledge:

  • Excellent interpersonal and communication skills.
  • Solid computer skills, including proficiency with Microsoft software.
  • Demonstrated ability to reason, interpret, and evaluate each situation to provide assistance and resolve issues.
  • Demonstrate ability to multi-task in a fast-paced environment

OSF HealthCare is an Equal Opportunity Employer.