• Use of usual and customary equipment used to perform essential functions of the position.
• Work may occasionally require travel to other facilities/hospitals.
• Required to drive your own vehicle for business purposes.

• Triages patient calls during non-business hours demonstrating flexibility in meeting the needs of the patient and/or caregiver/family. * Answers calls professionally with approved department greeting* Uses video technology as appropriate to enhance communications and decision making* Interviews the patient or family member utilizing language that is easy to understand (layman's terminology)* Independently utilizes critical thinking skills to determine priority of patient needs - determining if a home visit is necessary or the phone or video communication can adequately meet the needs.* Attends all deaths to provide emotional support to all caregivers and make required notifications
• Completes accurate and timely documentation in patient's electronic medical record* Documents all calls in patient's EMR* Provides clinical records that will comply with Home Care policies and procedures, state and federal laws, and adheres to the stands of other regulatory agencies.* Submits all clinical documentation per Home Care policies/procedures.
• Ensures quality care management by providing appropriate documentation, communication, collaboration and other follow up and by using time, supplies and resources productively.* Ensures quality and the safe delivery of home health care services* Reviews patient symptoms and advises family/caregiver of medication changes per hospice physician signed protocol.* Calls physician for change orders as necessary.* Assumes screening/admission responsibility of clients that are referred.* Evaluates, formulates and communicates education with the client, caregivers and families based on their changing needs.* Ensures quality and safe delivery of care.* Respects client confidentiality in all communication.* Communicates to the physician changes in the client's condition or status.* Obtains, interprets, clarifies and implements physician orders.* Communication and collaboration with the interdisciplinary team as client needs change

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.