Returns Clerk
Maui Jim
At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.
If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~
The major function of this position is:
Inspection of all returned product. Clean, process and evaluate damages and accurately code and enter information into SAP.
The primary responsibilities and duties of this position are:
Inspect all returned Maui Jim and Zeal product for damages.
Clean sunglasses and process for credits, inventory and breakdowns.
Accurately enter all return codes and information into SAP in a timely manner.
Maintain an average of 18 entries per hour.
Perform inventory of product on returns carts as needed.
Ability to determine return stock for account credit or non-credit.
Perform all other work-related duties as requested or required.
Hourly Rate of Pay: $17.00
Shift Range: 8:30 AM to 5:00 PM
Desired Qualifications:
As a guide, indicated below is the preferred education and experience for this position:
High school graduate with 1-2 years customer service experience. Technical or repair background.
In lieu of education, the following equivalent experience is preferred:
GED and 2-3 years customer service experience.
Listed below are the particular skills preferred for this position:
Aloha Spirit
Ability to work in a team environment
Ability to work independently. Self-motivated
Dependable, responsible, high integrity
Ability to multitask
Strong problem solving skills
Strong organizational skills
Strong communication skills.
Detail, problem-solving and logic skills.
Type 20-30 wpm
Flexible with schedule
Team player.
Quick learner.
Work Shift:
1st Shift (United States of America)Special Language Requirement (If Applicable):
Salary is only one component of total compensation at Maui Jim! You will also gain an amazing benefits package. Rounding out our benefits and compensation is our Aloha culture work environment.
Benefits Included:
Low Insurance Premiums on Medical, Dental, and Vision
Flexible Spending Accounts
Health Savings Accounts (with Company Match)
Short Term and Long-Term Disability
Voluntary Critical Illness, and Accident Coverages
Tuition Reimbursement
Paid Paternity and Maternity Leave
Paid Time Off
Paid Holidays
Company Paid Life AD&D Insurance
Voluntary Life & AD&D Insurance
401K Match
Paid Bereavement
Employee Assistance Program
*Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. All plans subject to eligibility requirements.