At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.

If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~

The major function of this position is:

This person will be responsible for the Supervising the entire accounts receivable process including business process reviews, collections of accounts receivable, project and process improvements, preparation of reports for management, customer account reconciliation, set-up and credit investigation for new accounts approvals, handling customer inquiries, posting of customer payments, monitoring credit hold file, review and updating of credit limits and discounts, and special projects. Position will require strong knowledge of the AR business process and SAP system.

Salary Range: $64,000-$70,000

The primary responsibilities and duties of this position are:

Supervisory Duties

• Supervise the Accounts Receivable Analyst team. Monitor workflow and productivity throughout the department.

• Provide guidance and direction to the team; ensure staff is equipped with the necessary knowledge and skills to meet department standards.

• Train employees on all department processes and procedures. Provide on-going coaching to the team regarding areas for opportunity. Motivate, develop and recognize staff for their accomplishments.

• Track and monitor attendance in accordance with company policies. This includes approving overtime, vacation and other absences, while ensuring appropriate coverage within the department.

• Evaluate staff performance and complete annual performance evaluations.

• Manage employee issues including hiring, onboarding, performance and corrective actions/discipline, while maintaining department and company policies.

Accounts Receivable

• Correspond with past due customers by conducting outbound telephone collection calls, faxes, emails and letters to collect and make arrangements for past due balances.

• Work with 3rd Party Services to submit any uncollectable or bad debt balances for collection.

• Process mid-month Past Due Notices/Dunning for the US and Canada on a monthly basis.

• Review and research credit applications for new accounts including credit references, bank references, processing credit reports and interacting with sales reps.

• Attend applicable seminars and make proposals to improve technologies, processes and procedures. Review existing processes and procedures looking for and implementing new ideas and improvements.

• Ability to back up the A/R Manager.

• Review and adjust trade discounts with management to ensure reasonableness.

• Reconciliation of SAP balances for accounts receivable to financial records and ledger, specifically the Credit Card Receivable Accounts, Lockbox Clearing, AR Roll Forward and any other applicable AR clearing accounts in SAP.

• Complete Monthly AR reports for the US, distributing the aging and past due reports to the AR team for completion. Ensure that these are updated by each team member on a monthly basis. Ability to handle international A/R issues and review of international A/R policies and procedures, including providing training materials, Online training sessions and assisting with any Global Business Process Reviews.

• “Super-User” knowledge of SAP to assist with testing and reviewing open JIRA tickets.

• Prepare relevant accounts receivable reports for management.

• Review of credit reports and warning reports to reduce exposure to bad debt.

• Enforce credit policies within all departments and subsidiaries.

• Continue to develop and improve credit selection process.

• Review deposits made and assist with bank reconciliations.

Essential Overall Duties:

• Continually seek improvement in every aspect of the position. Perform better today than yesterday.

• Review the accounts receivable process to improve efficiency, accuracy and controls. Always look to make the process more efficient to meet our requirements. Maintain a high level of accuracy.

• Be flexible and willing to try processes in a different way. Be creative in your solutions.

• Assist and support Accounting team in all areas as needed.

• Have fun and enjoy every day!

Special Physical Requirements:

Ability to communicate in a variety of business settings.

Ability to utilize a PC.

Ability to multi-task and work at a fast pace.

Ability to sit for up to 8 hours a day

Ability to use a variety of systems and computer applications

Desired Qualifications:

As a guide, indicated below is the preferred education and experience for this position:

• Bachelor’s degree in business with some collections/credit experience preferred not required .

• 2+ years of leadership or previous supervisory experience preferred.

In lieu of education, below is the preferred experience for the position:

• 1-2 years of accounting, collections or credit experience.

• 3-5 years leadership or supervisory experience

Listed below are the particular skills preferred for this position:

• General accounting knowledge

• Ability to communicate with past due customers

• Ability to lead and develop a team

• Analytical skills

• Excellent verbal and written communication skills, must display courtesy and tact in handling employees

• Must demonstrate good teaching, mentoring

• Ability to be team oriented

• Ability to use SAP software.

• Positive attitude

• Persistency

• Problem solving skills

• Attention to detail

• Attention to detail

Relationships:

Internal: Customer Service, Sales/Marketing, Distribution, Rx Lab, Returns and Acctg.

External: Customers, Sales Reps, Bank, Collection Agency, Credit Reporting Agencies

Work Shift:

Special Language Requirement (If Applicable):

Salary is only one component of total compensation at Maui Jim! You will also gain an amazing benefits package. Rounding out our benefits and compensation is our Aloha culture work environment.

Benefits Included:

• Low Insurance Premiums on Medical, Dental, and Vision

• Flexible Spending Accounts

• Health Savings Accounts (with Company Match)

• Short Term and Long-Term Disability

• Voluntary Critical Illness, and Accident Coverages

• Tuition Reimbursement

• Paid Paternity and Maternity Leave

• Paid Time Off

• Paid Holidays

• Company Paid Life AD&D Insurance

• Voluntary Life & AD&D Insurance

• 401K Match

• Paid Bereavement

• Employee Assistance Program

*Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. All plans subject to eligibility requirements.