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Casual Customer Fulfillment Technician

Maui Jim

Maui Jim

Customer Service
Peoria, IL, USA
Posted on Tuesday, April 23, 2024

At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.

If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~

The major function of this position is:

Process all sunglass orders accurately and efficiently. Process all SAP functions required to complete responsibilities. Provide excellent customer service.

Essential Duties:

  • Process all customer orders including picking, packing, confirming, shipping and general replenishment.

  • Provide outstanding customer service to all customers internally and externally.

  • Ship repair orders.

  • Perform distribution functions in SAP.

  • Perform shipping through electronic shipping system.

  • Interface with repair and customer service departments.

  • Work on special projects and support functions throughout the distribution center.

  • Double check all orders and replenishment to assure 100% accuracy.

  • Maintain at least minimum production and accuracy standards as set by dept.

  • Perform all other work related duties as requested or required.

Schedule:

In order to maintain casual status, employees are required to work between 15-29 hours per week, year round but not exceed a weekly average of 30 hours.

Shifts will vary between Monday - Thursday, 8 AM - 12 PM and 2 PM - 9 PM

Casual Customer Fulfillment Technicians start at an hourly wage of $19.00. Due to the maximum hours per week, casual employees are not eligible for medical benefits, 401k, or paid vacation.

Desired Qualifications:

As a guide, indicated below is the preferred education and experience for this position:

1-2 years picking/shipping experience

Listed below are the particular skills preferred for this position

  • Attention to detail

  • Excellent communication skills

  • Strong organizational skills

  • Ability to work in a team environment

  • Ability to adapt to rolling schedule and hours

  • Willingness to accept mandatory overtime

  • Ability to work with Aloha

Special Physical Requirements:

  • Ability to communicate in a variety of business settings.

  • Ability to utilize a PC.

  • Ability to lift up to 50 pounds.

  • Ability to move at a fast pace.

  • Ability to stand for long periods of time.

Work Shift:

1st Shift (United States of America)

Special Language Requirement (If Applicable):