At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.

If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~

The Lead, Ecommerce Technology will be responsible for the applications and software development projects for Maui Jim supporting digital applications. This position will provide strategic and operational support for our consumer facing website, MauiJim.com.

Key Responsibilities

Commerce Operations & Development

• Lead vendors and internal teams to execute the successful delivery of Maui Jim’s vision, strategy, and roadmap of the ecommerce applications
• Collaborate with developers and business users to design, develop, and integrate user interfaces and services that meet business needs
• Define, execute, and track development sprints
• Test and provide feedback on Release Candidate builds of ecommerce applications
• Supports the authoring of and author project requirements for digital initiatives
• Be responsible for the coordination of all operational support of ecommerce applications
• Manage the performative aspects of all ecommerce systems to maintain operational excellence, including front-end and some high-level application and database functionality
• Responsible for following up on all open and/or overdue tickets assuring a resolution in a timely manner

Ecommerce Customer Experience

• Liaise with Marketing (brand and digital) and Creative teams on content and asset needs for digital initiatives
• Coordinate and direct designs across ecommerce applications
• Ensure content is translated and aligned with country-specific expectations
• Research and understand new technologies impacting the ecommerce application space
• Coordinate and communicate releases of new updates to ecommerce applications
• Translate business needs to solutions within the ecommerce application product suite and author the requirements
• Obtain a true understanding of the consumer journey, pain points, and customer needs through workshops, research, and analysis
• Document wireframes and process flows for future enhancements and business requirements

Experience

• 3+ years experience in application management
• 3+ years managing and delivering software applications
• Experience with rapid or agile development practices
• Experience communicating technical requirements, talking with developers, and QA work
• Experience with ecommerce platforms, SAP and Salesforce preferred
• Experience managing vendors and/or internal teams
• Experience leading vendors and internal teams
• Understanding or experience with project management practices
• Understanding of ecommerce and web technology platforms
• Ability to develop consumer journeys and maps

Skills & Knowledge

• Technical web or mobile development experience and/or training
• Working understanding HTML, CSS and Javascript
• Adept at handling multiple priorities and time sensitivities in a fast-paced environment
• Ability to communicate technology solutions to technical and non-technical resources
• Ability to communicate in a clear, concise, and considerate fashion electronically and in person
• Experience in application development methodologies, practices, and tools
• Experience with design tools, Adobe preferred
• Experience working with teams to implement technical SEO and conversion rate optimization strategies

Work Shift:

1st Shift (United States of America)

Special Language Requirement (If Applicable):