At Juniper, we are revolutionizing how businesses thrive by seamlessly matching challenges with skills, igniting instant impact, and fueling continuous growth opportunities for professionals worldwide. We are the bridge between the gig economy and skilled professionals like Accountants, Engineers, and HR Professionals.

Imagine a world where your business can hire an accountant for the two-week audit period to add an extra pair of hands and then release that worker with no hard feelings and growth on their end. Juniper is just that - an Uber for professional services, if you will - delivering high-quality, highly engaged professional talent with the tap of a button.

Overview of the Role

The Engagement Director role requires an exceptional individual to manage client relationships, ensure delivery excellence, and drive business growth through strategic farming. The successful candidate will collaborate effectively with the Account Management, Delivery, Tech Solutions, and Professional Services teams to enhance client engagement and contribute to continuous improvement.

Key Responsibilities

• Serving as the primary point of contact for select clients, managing relationships end-to-end, ensuring needs are met, and providing timely, meaningful feedback to the account team
• Participating in account planning discussions with Account & Delivery Directors to align on goals and strategies, ensuring successful project delivery
• Being able to travel onsite to client offices to identify new opportunities and contribute to growth through farming strategies
• Implementing continuous improvement practices and risk mitigation strategies to enhance client satisfaction and project outcomes
• Collaborating with partners to ensure that staffing gaps are filled to meet client demands promptly

Requirements

• Experience working in a startup or scale-up organization pre- or post-acquisition
• Experience in the gig staffing marketplace is highly desired
• Experience in the staffing industry is otherwise required
• High levels of positivity and strong social skills that foster strong, trust-based relationships
• Located in the Central Time Zone to support our expansion into Illinois, Missouri, Arkansas, and Texas markets
• Knowledgeable in staffing roles in Logistics, Manufacturing, IT, Sales, and Professional Services sectors
• Degrees don't trump experience - your experience will tell us more about your potential for success than any degree ever will
• We appreciate diversity on our team and as such welcome all applicants, regardless of past career pathways or breaks in employment; for some of us it took twenty years to finally find work we loved and settle - we expect nothing less from anyone on the team

What to Expect from Us

• Fully Remote: We don't even have a physical office space since we outgrew our accelerator, so there will never be a "return to office" policy
• Competitive Compensation
• Home Office Budget: Enjoy a signing stipend of $6,500 to turn your office accommodations into your dream workspace
• High-quality Technology: We provide the latest gadgets, monitors, and gizmos to help you thrive with your love of tech
• Flexible Hours: We operate on four continents so you can design your work schedule for optimal work-life balance
• Paid Leave: Enjoy 15 days of caregiver leave, 15 days of personal illness leave, 5 days of mental health leave, and unlimited vacation time with no blackouts
• Dynamic Work Culture: Thrive in our innovative and multicultural environment
• Elite Collaboration & Networking: Work with the global top 1% of talent in an array of fields
• Growth & Support: Benefit from mentorship, skill development, promotion opportunities, and diverse career growth opportunities supplemented with a $10,000 allotment for professional development or association trade events
• Uninterrupted Vacation Policy: When on leave, your devices are blacked out, and all communication is forwarded to your second. When you return, catch up quickly on the threads with calls transcribed and summarized by AI assistants to know what you missed and any actions that need to be taken
• Paid Vacation Policy: Not paid time off, paid vacation. Everyone needs a break. All employees receive paid airfare, lodging, and a $2,500 stipend to enjoy their destination on a global scale - go anywhere, any time, for 8 days, 7 nights

Join Juniper's mission to connect top talent with global opportunities, driving impact and sustained growth for professionals and businesses.