Job Title: Business Development Coordinator, Carrier Relations and Partnerships

Department: Sales
Reports To: John Rouzer
Location: Hybrid
Job Type: Full Time

Commitment to Core Values

At Illinois Mutual, our culture is built around our four core values. These values shape how we operate and define our expectations of each team member’s contributions:

• Be honest, reliable and respectful
• Think of other first
• Work together to create results
• Stand out with personal, caring service

Job Summary

The Business Development Coordinator directly contributes to Illinois Mutual’s market share growth by transforming agent relationships into high-performing sales channels. The individual is pivotal in accelerating revenue growth by actively acquiring, developing, and retaining agent relationships. This individual is focused on driving sales performance through outbound prospecting, cross-selling, upselling, and strategic onboarding. The Business Development Coordinator is Responsible for managing the full sales cycle—from lead generation to closing—while delivering a high-touch, consultative experience that aligns agent partner needs with Illinois Mutual’s Individual Life and Disability insurance solutions. This individual collaborates closely with the Head of Carrier Relations and Partnerships to execute sales campaigns, convert leads into active producers, and expand our footprint through proactive outreach and relationship management. An ability to influence buying decisions, deliver compelling product presentations, and identify new revenue opportunities are key to success in this role.

Primary Responsibilities

Sales Growth & Revenue Generation

• Proactively drive new business through outbound calls, email campaigns, and lead follow-up.
• Convert inbound inquiries into closed sales by identifying partner agent needs and offering tailored solutions.
• Execute cross-sell and upsell strategies to maximize account value and deepen client engagement.
• Collaborate with the Head of Carrier Relations and Partnerships to develop and implement agent recruitment and activation strategies.

Agent Relationship Management

• Build lasting, trust-based agent relationships with agents and agencies.
• Conduct quarterly business reviews to uncover new sales opportunities and ensure agent satisfaction.
• Lead persuasive product training that drive agent activation and sales enablement.

Sales Operations & Enablement

• Manage a pipeline of opportunities using Salesforce and other CRM tools to track progress and forecast results.
• Collaborate with internal teams (underwriting, policy service, agent contracting & commissions, IT) to streamline the sales process and resolve issues quickly.
• Continuously analyze sales performance and market trends to identify areas for improvement and innovation.

Anticipated Salary: $50,000 - $55,000

Benefit Overview: We strive for our employees to feel appreciated and supported, both professionally and personally. Our comprehensive benefit and discount package that meets a variety of needs is one way we demonstrate this. Some of our most admired benefits include:

• Compressed 4 1/2-day work week (Half-Day Fridays)
• No monthly premium cost for employee medical, life and disability insurance coverage
• Paid time-off accrual, including annual rollover; and paid holidays
• Competitive 401(k) plan with immediate vesting on Company contributions
• Discounted on-site employee cafeteria
• On-site exercise facility and company-provided exercise time
• Tuition reimbursement and training incentives
• Access to voluntary dental and vision insurance coverage

Qualifications

• Bachelor’s degree or Illinois Mutual approved equivalency required.
• Demonstrated ability to meet or exceed sales targets.
• Strong communication skills, including ability to actively listen and communicate with empathy.
• Strong organizational and time management skills.
• Detailed oriented and capable of multi-tasking.
• Ability to conduct themselves with professionalism and integrity.
• Self-motivated and demonstrated ability to take initiative, work with little supervision and exhibit accountability.
• Ability to build relationships with existing and new business.
• Strategic, critical thinking and problem-solving skills.
• Ability to work and interact with honesty and respect in a team environment.
• Familiarity with Microsoft 365 and Salesforce.

Required Competencies

• Accountability (2)
• Continuous Learning (1)
• Customer Focus (3)
• Integrity (2)
• Organizational Awareness (1)
• Teamwork (1)

This job description is intended to provide a general overview of the position and does not include every detail of the role. Responsibilities and expectations may be subject to change based on Company needs.

Illinois Mutual is an equal opportunity employer.