Job Summary

The Accounting Specialist is a key member of the Financial Services team, responsible for a variety of accounting and administrative functions assigned by department management. This role ensures the accurate processing of financial transactions, premium management, accounts payable, and customer correspondence while maintaining high standards of confidentiality and professionalism. This position reports to the Manager, General Accounting.

Primary Responsibilities

• Cash and Premium Management:
  • Balance and reconcile daily cash and premium transactions, including disbursements, claim activity, and underwriting suspense.
  • Analyze and handle premium debit errors, returned transactions, and manual ACH requests.
  • Process premium batches, exceptions, and lockbox correspondence.
• Accounts Payable (AP):
  • Maintain the AP system by setting up vendors and processing invoices for approval and payment.
  • Manage check printing, mailing, and handling stale-date letters.
• Bank File and Transaction Processing:
  • Process various ACH transactions, including claims, annuities, and commissions (including ACAP) per assigned frequency and/or designated cadence.
  • Handle stale-date check files.
• Document Management:
  • Index and distribute incoming mail, faxes, and electronic documents using the document management system.
• Communication and Department Support:
  • Maintain daily contact with internal and external customers via email, phone, and written communication.
  • Collaborate with team members, contribute in departmental meetings, and escalate systems problems and control issues.
  • Identify and suggest process improvements to management.
  • Complete other related department duties as assigned.

Qualifications

• Associate’s Degree in Accounting or a related field (minimum requirement).
• Basic bookkeeping or accounting knowledge; insurance industry experience is a plus.
• Proficiency in MS Word, MS Excel, MS Outlook, and online systems.
• Strong verbal and written communication, time management, and organizational skills.
• Ability to learn systems such as cash/banking platforms, policy systems, and imaging/document management tools.
• Professional demeanor with the ability to maintain confidentiality.
• Flexible, adaptable, and capable of working independently or collaboratively.
• Strong initiative, judgment, and problem-solving skills.
• Ability to work effectively under pressure and meet deadlines.