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Agent Contracting and Commissions Specialist I

Illinois Mutual

Illinois Mutual

Peoria, IL, USA
Posted on Aug 13, 2024
Description

Job Summary

The Agent Contracting and Commissions Specialist I proficiently administers assigned elements of the agent contracting relationship to ensure compliance and a strong customer service experience for our distribution partners. The ACC Specialist I works under the supervision of the ACC Manager or with assistance from the Senior ACC Specialist.

Primary Responsibilities

  • Develop familiarity for minimally complex regulatory requirements of assigned states to ensure appropriate onboarding
  • Review submitted agent onboarding documents to confirm accuracy and completeness
  • Process agent applications in accordance with department standards
  • Respond to agent inquiries and initiate agent correspondence regarding general administrative items and associated daily tasks
  • Process state billings, renewals and agent of record arrangements for select states
  • Assist with compliance monitoring by reviewing and copying licenses, reconciling Company records with state insurance departments, processing necessary agent terminations and providing appropriate release letters for select states
  • Manage agent transitions due to death including, but not limited to, performing necessary system updates
  • Update internal systems as necessary including, but not limited to, agent appointments, renewals, or terminations as assigned
  • Manage E&O applications and issue coverage within department standards
  • Provide necessary information for ACC team members to process commission payments
  • Provide general administrative assistance to the department, as backup or in lieu of an ACC Technician, to ensure timely processing of daily agent correspondence, agent appointments and/or contracting paperwork
  • Conduct other duties as assigned

Requirements

Qualifications

  • Bachelors Degree* required
  • Strong initiative to complete tasks and provide proactive, critical thinking
  • Ability to effectively prioritize and monitor work to achieve timely results
  • Ability to maintain confidentiality and adhere to privacy standards
  • Ability to learn systems processes and procedures quickly
  • Flexible and adaptable to changes
  • Highly motivated, organized and attentive to details
  • Comfortable in fast-paced environment
  • Ability to work successfully in a team environment
  • Ability to work under pressure and remain focused
  • Good problem solving skills
  • Ability to communicate, both verbally and in writing, clearly
  • Proficient computer skills including MS Word, MS Excel, MS Outlook PowerPoint and the Internet