Claims - Administrative Assistant
Illinois Mutual
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See open jobs at Illinois Mutual.See open jobs similar to "Claims - Administrative Assistant" Greater Peoria, IL.Administration
Remote
Posted on Jul 11, 2024
Job Type
Full-time
Description
Job Summary
The Claims Administrative Assistant is responsible for the administrative functions and processes related to the day-to-day operations of the Claims Department. This position also includes working closely with Claim Examiners on queue work tasks and Claims Management on general administrative assignments as directed.
Primary Responsibilities
- Process and index documents within a document management system and handle all incoming mail to the Claims Department
- Handle daily tasks assigned in work queues, such as ordering medical records or processing claim examiner requests for information
- Generate letters within letter writing systems, distribute claim correspondence off printers periodically throughout the day and handle all other administrative claim correspondence tasks
- Process all administrative fees relating to the Claims Department
- Reconcile monthly billings for medical record vendor fees
- Maintain rescission log and provide monthly reporting to management
- Provide periodic back-up assistance as needed for front desk operator
- Initiate/receive telephone calls to/from medical facilities, third-party vendors, and as needed within department and/or company staff members
- Process requests for information, including requests for duplicate claim file documents and miscellaneous administrative tasks for all product lines
- Administer Wellness Claims and perform data entry utilizing multiple claim systems
- Assist on projects, and assist other team members when necessary
- Handle general administrative responsibilities including, but not limited to: ordering supplies as necessary; maintaining cartridges for fax/copy/printer; notifying maintenance when confidential document repository is full; assigning lounge duty for the department
Requirements
Qualifications
- High School diploma required; some college a plus
- Prior insurance industry preferred
- Ability to multi-task and effectively meet deadlines
- Ability to work independently and as a team player
- Flexible and adaptable to change & using multiple systems
- Highly motivated and organized
- Attention to detail – proofreading and editing
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office programs (Word, Outlook, Excel and Internet
- Ability to maintain confidentiality and adhere to privacy standards
- Ability to learn systems processes and procedures quickly
- Display professionalism at all times
This job is no longer accepting applications
See open jobs at Illinois Mutual.See open jobs similar to "Claims - Administrative Assistant" Greater Peoria, IL.