Who we are looking for:

People who are passionate about the care of our patients. We are looking for individuals who want to be part of a medical team that puts our patients first and works well with a team of professionals. Someone who wants a successful career in the eye care profession where your efforts make a difference. We want people who are tech-savvy, enthusiastic, cares about others, and wants to work in a fast paced and fun environment.

Benefits:

We have an excellent benefit package (some benefits are dependent on full time or part time status) including:

• Paid time off
• Paid holidays
• Insurance - health, dental, group term life, and short-term disability
• Uniform allowance
• Jury duty pay
• Traditional and Roth 401k with match
• Profit sharing contribution
• Awards program
• Continued education & advanced training opportunities
• Employee discounts

This is a 40 hour per week position.

Work hours are somewhere between 7 am and 5:30 pm dependent on the position and patient needs. Some positions may work on a Saturday rotation with hours between 7 am and 12 pm.

This position may require traveling to all of our locations.

An Equal Opportunity Employer, Including Disability.

Responsibilities:

The Optical Clerical Support Staff is responsible for managing all clerical duties related to the Optical Department. This includes answering phones, processing contact lens orders, verifying insurance and vision plans, handling patient inquiries, reconciling vendor statements, and supporting the optical team with dispensary and patient care duties as needed.

Education & Experience:

• High school diploma or GED equivalent
• Proficient computer knowledge and skills
• Healthcare knowledge preferred

Essential Skills and Abilities:

• Strong communication skills
• Proficiency in computer programs (Compulink, Outlook, Word, insurance portals)
• Excellent customer service and interpersonal skills
• Ability to work effectively as part of a team
• Strong attention to detail
• Ability to problem-solve and think quickly
• Strong planning, organizational, and time management skills
• Accuracy and speed in task completion using sound judgment
• Working knowledge of optical and contact lens terminology
• Ability to read and interpret optical records and patient charts
• Basic office and clerical skills
• Ability to follow directions and multitask in a fast-paced environment