Become a part of our caring community and help us put health first

The Doctor Call Staff Mail Operations Pharmacist is a registered pharmacist who is responsible for the accurate and timely dispensing of prescribed medication to patients. The Doctor Call Staff Mail Operations Pharmacist work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Doctor Call Staff Mail Operations Pharmacist ensures adherence to quality assurance standards, accurate tracking techniques and a review process prior to shipping medications to patients. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. May complete a review that includes a full analysis of the medication care plan, investigation of overall utilization, and identification of unusual usage patterns. Exercises considerable latitude in determining objectives and approaches to assignments. Depending on business needs, work opportunities may be available in other departments.

As a member of the Doctor Call Team, you will be required to work a variety of tasks based upon business need. Those tasks include but are not limited to:

• Take inbound phone calls from various healthcare team members. These calls can include:
  • New Prescriptions
  • Clarifications to existing prescriptions
  • Discontinuation of prescriptions
  • Medication History discussions
  • Transfer of prescriptions between pharmacies
• Make outbound phone calls to various healthcare providers if required for business need

*Note: All calls will require review, discussion, and documentation for prescriptions' clinical appropriateness and proactive DUR assessment.

• Complete queue-based work which can require:
  • Review prescriptions for accuracy
  • Check for drug-drug interactions
  • Assess drug-allergy concerns
  • Evaluate appropriateness of dosage, directions and therapy.
  • You will utilize electronic resources and guidelines to assist in decision making.
  • Work tasks may vary based on department need

Use your skills to make an impact

Required Qualifications

• Pharmacy degree from an accredited college of pharmacy

• Licensed as a PHARMACIST in Florida, Texas, Ohio or Arizona

• Candidate must reside and plan to work within the state of Florida, Texas, Ohio or Arizona

• Ability to participate in Federal prescription programs

• Self-directed, but also able to work well in a group

• Ability to solve problems and encourage others in collaborative problem solving

• Work ethic that is focused, accurate, and highly productive

• Excellent verbal and written communication skills

• Proficient with computers

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

• Ability to provide hard wire internet connection and a private workspace

Preferred Qualifications

• PharmD

• 3 or more years of experience in a high-volume retail, community or mail order pharmacy practice environment

• Proficient in Spanish– If applicable, please specify this on application/resume when applying

Additional Information

Workstyle: Remote work at Home

Location: Candidate must reside and plan to work within the state of Florida, Texas, Ohio or Arizona

Schedule:

• ​The schedule will be set between 8am-8pm EST Monday-Friday and 8am-4:30pm EST Saturday. Annual shift bids are conducted, and schedule changes may occur dependent upon business need.

• Shifts will be dependent upon business needs.

Work-At-Home Requirements To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

24

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.