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Job Description Summary
The Senior Product Manager Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Product Manager Leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Responsibilities

• Apply internal processes and enforce project standards – define project plan and milestone mapping: initiating, planning, implementing, and completing the project. Project Standards can include but not limited to Intake, Charter, Governance Structure, Project Plan, Risk/Issues Tracking, etc.
• Analyze project portfolio to ensure project updates, status and process are followed in accordance with department guidelines.
• Interface with internal, external resources to ensure the successful completion of all projects.
• Prepare presentations and communication materials on behalf of the project team including executive-level communications.
• Partner with operational teams and process team colleagues to drive process improvement and identify/apply best practices.
• Coordinate and plan meetings including the development of meeting agendas, document and distribute meeting minutes, maintaining action items/issues log, update smaller scale project plans and any other documentation as needed to support business partners.
• Monitors and reports on project progress and milestones, works closely with business partners to ensure the project remains on track and delivers successfully.
• Manages project and program interdependencies and potential roadblocks, establishes clear resolution paths, and escalates situations as necessary.

Use your skills to make an impact

Required Qualifications

• 5 years or more of product manager experience
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Experience managing medium to large scale projects in a fast-paced environment
• Ability to manage stakeholders and hold them accountable for deliverables
• Ability to manage multiple projects and navigate competing priorities
• Ability to facilitate meetings with multiple participants of varying levels capturing relevant information
• Comfortable working on new projects with limited knowledge/expertise of the content and be able to learn quickly to effectively manage the implementation
• Proficiency in communicating effectively with project stakeholders up to and including senior level leadership
• Regular use of Microsoft PowerPoint, Word, Excel, Project/or something similar

Preferred Qualifications

• Bachelors Degree
• Knowledge and/or experience within the Stars Organization, Risk Adjustment and/or Provider
• PMP or CAPM Certification
• Lean or Six Sigma certification

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 11-24-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.