Become a part of our caring community and help us put health first

The Senior Vendor Management Professional reviews and negotiates terms of vendor contracts and communicates with vendors regarding day-to-day matters. Builds and maintains positive relationship with vendors and monitor vendor performance. Research invoice and contractual issues and resolve discrepancies. You will influence vendor strategy and make decisions on moderately complex to complex issues regarding technical approach for project components. A requirement of this role is to be a self-starter who is comfortable working with little to no direction and exercises considerable latitude in determining objectives and approaches to assignments. This role includes oversight of clinical work which requires a clinical background to review audit data, collaborate with business partners on process and educational opportunities.

In the role of Senior Vendor Management Professional you’ll:

• Monitor, research and resolve contractual, performance, and invoice issues and/or errors.
• Collaborate to identify vendor opportunities and strategy.
• Facilitate meetings with varying levels of leadership and project resources.
• Manage vendor back-office inventory to include volume forecasting, staffing based on forecasting, reporting, and process.
• Regularly and consistently communicates with business and vendor partners regarding daily operations, clinical quality and project responsibilities and tasks.
• Build and maintain positive relationships with vendor and internal business partners.
• Manage mid to large size projects through the entire life cycle of project - Gather project and service requirements. Develop project plan and schedule. Measure project progress and status against project plan to achieve project objectives and adhere to timeline. Set priorities and manage team through implementation and postproduction validation.

Use your skills to make an impact

Required Qualifications

• Associate’s degree in nursing or business health Field
• 3+ years prior professional experience
• Progressive operational Leadership experience over a large clinical metric-intensive operational unit
• Certification with Six Sigma – Lean or Project Management certification
• Proficient in Microsoft Office applications including Word, Excel and PowerPoint
• Strong verbal and written communication skills Strong facilitation skills
• Management experience including evaluation of clinical metrics
• MUST be able to work a Monday-Friday schedule from 8-530 (EST)

Preferred Qualifications

• Bachelor's degree
• Prior experience in a healthcare or insurance setting
• Knowledge of Medicare Advantage
• Grievance and Appeals experience
• Experience working in a virtual environment
• Previous Vendor management experience
• Previous work with auto dialer or call center work
• Previous experience in SNP

Additional Information

Social Security Usage

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Modern Hire Interview Platform

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work At Home Internet Requirement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$78,400 - $107,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 10-02-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.