Become a part of our caring community and help us put health first

ESS Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting Humana’s Service Operations. The team is focused on converting data to actionable insights for our business partners who can utilize to reduce administrative cost and improve the customer’s experience.

This position will work within the ESS Business Intelligence team. This team is focused on gathering and documenting data requirements for Data Science, Data Consulting, Data Visualization and Reporting.

The Senior Data Manager acquires, cleans and develops datasets from internal and external sources to support business analysis and reporting. The individual will acquire, validate, store, protect, and adhere to processes around data to ensure the accessibility, reliability, and timeliness of the data for its users. The candidate will also be responsible for developing and executing data architectures, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise.

The ideal candidate will have:

• Ability to interact with business and IT departments in understanding user needs

• Able to translate the business needs to technical requirements in terms of data needs

• Be self-motivated and possess the ability to manage multiple priorities and meet deadlines.

• Possess the capacity to maintain confidentiality and work independently.

• Identifies opportunities for process improvements

• Coordinates with other teams to ensure all aspects of data needs are taken into account.

• Coordination and completion of projects on time and within scope

• Prepare data for reporting and analysis including visualizations to support business requirements.

• Experience in performing in-depth data analysis to derive insights that drives business outcomes and decisions.

• Exhibit strong written and verbal communication skills

• Be an innovative thinker with an innate curiosity around data

• Be self-motivated and possess the ability to manage multiple priorities and meet deadlines

• Experience in problem analysis and process documentation

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree or 5+ years of data management experience

• 5 or more years of technical experience in data analysis using ETL tools and developing ETL packages using SSIS

• Extensive experience developing stored procedures and dynamic SQL

• Experience taking complex data and making it more accessible, understandable and usable for leaders to derive insights

• Worked on a project through its entire life cycle, from design, coding, code review and deployment

• Proficient in root cause analysis

• Be a liaison between IT and business

• Demonstrated ability to problem solve and provide solutions for business or data issues

• Be able to work with our clients, listen to their needs and make suggestions on potential solutions

• Good presentation skills to conduct demonstration meetings with clients to show progress on projects

• Has experience working with deadlines and skills in addressing customer satisfaction

Preferred Qualifications

• Master's degree in Statistics, Mathematics, Computer Science, Engineering and/or related field

• Healthcare or managed care experience

• Having experience with any of these: migrating data to the cloud, Cloud based computing (MS Azure), VB.NET or C#, JAVA (script), Python, R, SAS, SPSS, QlikView, Hadoop, and/or SQL

• Call Center experience a plus.

• Genesys platform experience a plus.

Work-At-Home Requirements:

• WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

• Satellite and Wireless Internet service is NOT allowed for this role.

• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Why Humana?

At Humana, we know your well-being is important to you, and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

• Work-Life Balance

• Generous PTO package

• Health benefits effective day 1

• Annual Incentive Plan

• 401K

• Well-being program

• Paid Volunteer Time Off

If you share our passion for helping people, we likely have the right place for you at Humana.

Social Security Task:

Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana’s secure website.

#LI-Remote

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$97,900 - $133,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 10-02-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.