Become a part of our caring community and help us put health first

The Care Coaching Assistant 2 contributes to administration of care management. Provides non-clinical support to the assessment and
evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and
facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 2 performs
varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

The Care Coaching Assistant 2 contributes to administration of care management.
• Works directly with state agencies to monitor members eligibility
Performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations
• Typically works on semi-routine assignments
• Decisions are typically focus on interpretation of area/department policy and methods for completing assignments
Works within defined parameters to identify work expectations and quality standards, but has some latitude over
prioritization/timing, and works under minimal direction
• Schedule will be Monday-Friday 8:30am-5:00pm

Use your skills to make an impact

Required Qualifications

• Must reside in Florida
• Proficient in Word, Outlook, and Excel
• 2 or more years of administrative support experience
• Excellent customer service and communication skills

Preferred Qualifications

• Administrative support experience in a healthcare industry
• Knowledge of Medicare Medicaid guidelines
• Familiarity with care and well-being resources
• Bilingual in English & Spanish

Associate or Bachelor's degree

• Clerical support background in a healthcare environment

Additional Information

All Humana associates approved for the Home or Hybrid Home/Office work styles are required to self-provide wireless, wired cable or DSL
access to the internet at the connectivity speeds required by the company to successfully perform their job with the exception of associates who live or work from home in the state of California, Illinois, Montana, or South Dakota. A download speed of 25 Mbps and an upload speed of 10 Mbps is recommended.
#ThriveTogether #WorkAtHome #LIRemote

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$37,200 - $51,200 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.