Become a part of our caring community and help us put health first

The Enrollment Strategy Lead will be responsible for Enrollment Plan Strategy in the Employer Group Benefit space.

Job Description

The Enrollment Strategy Lead will be responsible for Enrollment Plan Strategy in the Employer Group Benefit space. Job Responsibilities include:

Drive Growth in existing accounts through open enrollment strategy.

• Review existing book of business to look for growth opportunities.
• Drive new sales through strategic enrollment plan.

• Leverage enrollment communications to drive persistency.
• Work with field on strategy for growth in existing accounts.

Improve participation during new account onboarding.

• Plan enrollment strategy for large and jumbo accounts
• Include materials pre-enrollment.
• Select best fitting enrollment method.
• Engage with Client Executive to drive best available enrollment conditions.
• Engage counselors to drive better enrollment.

Collaborate on selection of best enrollment and benefit admin platform partners.

• Engage with Technology Relationship Manager to select and engage enrollment vendor partners.
• Work with tech teams on selection of best partners (advisory team)
• Collaborate on high level management of those partners.
• Case level management of product builds and platform utilization
• Case level management of national account enrollments

Success reporting and oversight

• Look for opportunities and strategies to grow business through existing account assets – reporting on activity and results.
• Leverage data and analytics to adjust strategies to deliver best results.
• Work with arc team to capture activity and identify opportunity.

Use your skills to make an impact

Job Requirements

• Bachelor’s degree in related field
• 3+ years of experience in enrollment management/group benefits
• Familiarity with Enrollment partner models, technology company models
• Strong interpersonal skills
• Organizational and time management skills
• Ability to work independently and collaboratively
• Strong problem-solving and analytical skills
• High level of initiative and resourcefulness
• Expertise and proficiency in Data Analytics and Excel for Reporting
• Knowledge of relevant legislation
• Experience working with and improving process flows
• Excellent written and verbal communication skills
• Ability to travel as needed to partner and client sites

Additional Information

Work at Home Requirements

• To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

· At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

· Satellite, cellular and microwave connection can be used only if approved by leadership

· Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

· Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

· Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

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Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$112,400 - $154,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.