Greater opportunities to build the life you want
Greater Peoria, IL
Greater Peoria, IL

Manager, Care Coordination



Indiana, USA · Remote
Posted on Saturday, June 22, 2024

Become a part of our caring community and help us put health first

Humana Healthy Horizons in Indiana is seeking a Manager, Care Coordination to lead teams of nurses and behavior health professionals responsible for care management. The Manager, Care Coordination works within specific guidelines and procedures, applies advanced technical knowledge to solve moderately complex problems, receives assignments in the form of objectives, and determines approach, resources, schedules, and goals.

The Manager, Care Coordination responsibilities include (but not limited to):

  • Oversees the assessment and evaluation of member’s needs and requirements to achieve and maintain an optimal wellness state by guiding members and families toward resources appropriate for the care and wellbeing of members.
  • Makes decisions related to resources, approach, and tactical operations for projects and initiatives involving own departmental area.
  • Requires cross departmental collaboration and maintains frequent contact with other managers across the department.
  • Conducts briefings and area meetings.
  • Direct supervision of care coordinators and other associates.

Use your skills to make an impact

Required Qualifications

  • Must reside in or near Kokomo, Lafayette, Muncie, Marion, or Frankfort within the State of Indiana.
  • Required to travel up to 50-75% within Indiana, based on staff needs.
  • 3+ years of professional experience in Case Management, delivery of care for elderly or special needs populations, or in Medicaid and/or Medicare.
  • 2+ years of management or supervisory experience.
  • Active Registered Nurse (RN) license with license in the State of Indiana.
  • Proficiency in analyzing and interpreting data trends.
  • Progressive business consulting and/or operational leadership experience.
  • Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, and PowerPoint.
  • This role is a part of Humana's Driver Safety program and therefore requires and individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,00 limits.
  • This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Work at Home Requirements

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
  • Satellite, cellular and microwave connection can be used only if approved by leadership.
  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Preferred Qualifications

  • Previous experience working in a managed care field.
  • Previous experience in a field based or a homecare-based role.
  • Master’s degree in nursing.

Additional Information:

  • Direct Reports: A full team of Associates.
  • Workstyle: Combination remote work at home with travel to support Care Coordinators in the field at member’s homes or in nursing facilities.
  • Travel: Up to 50-75%, varies based on staff needs.
  • Core Workdays & Hours: Typically, Monday – Friday; typically, 8:00am – 5:00pm Eastern Standard Time with occasional rotating on-call/oversight during weekends and holidays.
  • Benefits: Benefits are effective on day 1. Full time Associates enjoy competitive pay and a comprehensive benefits package that includes 401k, Medical, Dental, Vision and a variety of supplemental insurances, tuition assistance and much more.....

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours


Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$84,600 - $116,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.