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Corporate Communications Lead

Humana

Humana

Marketing & Communications
Remote
Posted 6+ months ago

Become a part of our caring community and help us put health first

Humana's Corporate Communications organization is seeking a Corporate Communications Lead to join the Associate Communications Team. As the Lead, you will be responsible for the development, planning, and delivery of comprehensive communications strategies that support Humana’s healthcare services organization. You will own and execute the overarching communications strategy for the Office of the Chief Medical Officer, with a focus on driving associate engagement within Humana’s clinical communities. Additionally, you will provide executive-level communications support to the Office of the Chief Medical Officer and lead large-scale enterprise and segment campaigns in partnership with External Communications, the Chief Nursing Organization, Physicians Collaborative, and other functional workstreams.

Key Role Functions

  • Collaborates with teammates within CenterWell, Corporate Communications, Office of the Chief Medical Officer, HR and other key functions to produce integrated communications plans, narratives and tactics aligned to business goals and objectives

  • Prioritizes communications that drive deeper engagement and connection within Humana’s clinical communities of practice

  • Works with cross-functional partners to develop high-impact communications on a variety of topics reaching broad and targeted audiences, including leaders and frontline employees

  • Establishes project plans to support an integrated approach, town halls and events, executive visibility, and more

  • Leverages data to implement new or enhanced communications practices for improved effectiveness and reach

  • Champions new ways of working through digital tools for greater efficiencies

  • Maintains brand standards and guidelines for improved quality and communications governance

A successful candidate is highly skilled at strategic planning, employee engagement, executive communications, and translating company goals into effective messaging that reaches a variety of audiences, including frontline clinicians. The individual must demonstrate a deep knowledge of communications channels and emerging technologies, possess exceptional communication skills (verbal and written), and connect across the business to drive alignment around communications goals, strategies and tactics.


Use your skills to make an impact

Required Qualifications

  • Bachelor’s degree in journalism, communications, public relations, or relevant field

  • 10+ years of recent experience in corporate communications focused on healthcare, M&A, executive communications, and/or employee engagement

  • Demonstrated history developing, implementing and measuring integrated communications strategies that drive results

  • Experience building and maintaining best-in-class communications experiences using a multi-channel approach

  • Ability to deploy enterprise communications programs to targeted stakeholders and business functions

  • Exceptional interpersonal skills, with the ability to influence and build relationships with key stakeholders and senior leadership

  • Ability to work under tight deadlines without compromising quality

  • Self-organized – can independently plan, lead and implement integrated communications projects

Preferred Qualifications

  • Education or Certification in Organizational Change Management

  • Experience working at a large, matrixed organization

  • Healthcare or insurance communications experience

  • Previous experience in project management

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

  • Satellite, cellular and microwave connection can be used only if approved by leadership

  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

  • Health benefits effective day 1

  • Paid time off, holidays, volunteer time and jury duty pay

  • Recognition pay

  • 401(k) retirement savings plan with employer match

  • Tuition assistance

  • Scholarships for eligible dependents

  • Parental and caregiver leave

  • Employee charity matching program

  • Network Resource Groups (NRGs)

  • Career development opportunities

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$102,200 - $140,700 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.