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Greater Peoria, IL
Greater Peoria, IL

Senior Vendor Management Professional



Remote · Indiana, USA
Posted on Tuesday, February 13, 2024

Become a part of our caring community and help us put health first

Humana Healthy Horizons (HHH) in Indiana is seeking a Senior Vendor Management Professional to work as the liaison between vendors and the organization. This position is responsible for HHH’s relationship with vendors throughout every stage. It will require the capacity to identify potential vendors, negotiate contracts, lead conflict resolution, and monitor vendor performance.

The Senior Vendor Management Professional’s work will involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Work is performed without direction, so there is considerable latitude in determining objectives and approaches to responsibilities.

  • Builds and maintains positive relationships with vendors.

  • Reviews and negotiates terms of vendor contracts and communicates with vendors regarding day-to-day matters.

  • Facilitates the necessary steps (aSSIST, due diligence, contracting, performance management, payments, etc.) to implement a new vendor.

  • Researches invoice and contractual issues and resolves discrepancies.

  • Partners with stakeholders and internal resources to align, as appropriate, on market strategy.

  • Ensures key stakeholders are kept abreast of vendor relationship changes, as well as potential impacts to vendor relationships.

  • Responsible for the creation, review, and maintenance of departmental policies, procedures, checklists, and documentation, as well as adhering to corporate-driven policies and procedures.

  • Works with key stakeholders to establish performance metrics and then monitors vendor performance.

Use your skills to make an impact

Required Qualifications

  • Bachelor's degree, or equivalent experience

  • 5+ years vendor management experience

  • 2+ years Project Management, formal or informal

  • Vendor performance measurement experience

Preferred Qualifications

  • Master’s degree, or equivalent experience

  • Prior experience in a healthcare or insurance setting

  • Knowledge of one or more of the following:

- HCBS (Home and Community Based Services)

- LTSS (Long Term Services and Supports) services

- Medicaid

- Medicare

  • Certification with Six Sigma and/or the Project Management Institute

  • Grievance and Appeals experience or knowledge

  • Data-driven performance/KPI management

Scheduled Weekly Hours


About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.