| POSITION SUMMARY: The SONIS and Enterprise application administrator is a hands-on, cross-functional technology professional responsible for the administration, integration, reporting, and operational support of the College's core enterprise applications, with primary responsibility for the Student Information System (SIS), Jenzabar SONIS. ESSENTIAL FUNCTIONS: - Responsible for the data integrity of data and information entered into SONIS. Enter core data as needed.
- Serve as the primary technical and functional administrator for Jenzabar SONIS.
- Act in a liaison capacity with all campus areas in the development, implementation, and use of SONIS databases and application software, system training, troubleshooting, report generation, and origination of new database projects associated with SONIS.
- Support SONIS implementation activities including configuration support, testing, data validation, and post-implementation stabilization.
- Administer security roles and profiles. Administer upgrades, patches, interfaces, and integrations with related operational Jenzabar products.
- Troubleshoot complex enterprise application issues and provide support at all levels. Manage the relationship with Jenzabar vendor to report tickets.
- Maintain current system documentation, operation procedures, and configuration records.
- Manage the relationship with Jenzabar vendor for SONIS upgrades and system enhancements. Maintain the SONIS administrative database system, including but not limited to:
- Troubleshoot integrations between enterprise systems.
- Enforcing the data consistency on the system
- Processing 1098T forms
- Updating database tables as necessary
- Entering data and ensuring data integrity across business processes
- Building reports based upon end user and business requirements
- Follow data governance procedures for updates.
- Identify training needs, prepare necessary documents, coordinate and deliver required training needed by SONIS users. Train students during college orientation.
- Partner with institutional offices to improve data quality, reporting consistency, and business processes.
- Participate in data governance initiatives and help implement standards for institutional data quality, stewardships, access, and documentation.
- Work closely with functional offices to translate business needs into practical technical solutions.
ADDITIONAL DUTIES AND RESPONSIBILITIES: Provide appropriate support for other administrative software packages that interact with SONIS or are directly dependent on SONIS data. SUPERVISORY REQUIREMENTS: None EDUCATION: Essential: Bachelor’s degree. Basic knowledge of SQL. EXPERIENCE: Essential: Minimum one year of experience in database management and report generation. Desirable: IT experience in higher education environment. KNOWLEDGE, SKILLS, ABILITIES: - Proven communication skills, both written and verbal, with demonstrated ability to articulate the technical aspects in a way the user can comprehend.
- Proven skills in organizing, coordinating, integrating, directing, and controlling tasks and motivating users to act on these tasks.
- Understanding of database infrastructures and SQL
- Demonstrated ability to troubleshoot complex applications, data, and integration issues.
- Ability to develop, enhance, and maintain positive relationships with all users.
- Ability to work in a teamwork atmosphere among all levels in order to enhance communication and accomplish desired results.
- Ability to perform the required functions of the job consistently and in a timely manner.
- Ability to create a results-oriented environment.
- Ability to maintain utmost character and ethics.
WORKING CONDITIONS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually quiet to moderate. While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time.
PAY RANGE: $22-23 HOURLY WORK SCHEDULE:
Part-time, 25 hours per week. Remote work allowed with most hours on campus. Schedule flexibility may be necessary to meet deadlines.
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