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Business Banking Portfolio Manager

Commerce Bank

Commerce Bank

Peoria, IL, USA
Posted on Friday, August 18, 2023

About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

In partnership with a team of Relationships Managers (RM), this position is responsible for managing and servicing a portfolio of commercial customers, including expanding, building and maintaining strong customer relationships with a resulting high level of customer satisfaction. This position equates to an RM position in all aspects, with the exception of sales responsibilities.

Level I, II, or III based on experience/education

Essential Functions

  • Manage a large portfolio of diverse and complex commercial relationships utilizing a high degree of critical thinking skills

  • Participate in customer outreach activities in conjunction with Relationship Managers as appropriate (especially those with active new credit opportunities)

  • Serve as the primary Relationship Manager for a specific number of smaller, mature commercial relationships, ensuring a high level of customer satisfaction and retention.

  • Handle customer service requests for designated portfolio of existing relationships, including loan renewals and modifications.

  • Work with Relationship Managers on credit requests, including general underwriting, loan structuring, negotiating/pricing, collateral, and analyzing industry/credit risk

Knowledge, Skills & Abilities Required

  • Basic knowledge of full range of commercial products, credit policies, procedures and terminology

  • Basic analytical, problem-solving skills and negotiation skills

  • Ability to accurately prepare credit memos with documentation of appropriate analysis

  • Some independent decision making skills, but requires regular management oversight

  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

  • Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.

  • Function as a key team player simultaneously on multiple, different, and diverse teams within and including the entire Business Banking Division.

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

  • Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

  • Bachelor’s degree or equivalent combination of education and experience required

  • 1+ years of commercial banking experience required

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

Location: 401 Main Street, PEORIA, Illinois 61602

Time Type:

Full time