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Business Banking Relationship Manager (I, II or Sr)

Commerce Bank

Commerce Bank

Customer Service
Peoria, IL, USA
Posted on Jan 19, 2023

About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About This Job

The main purpose of this job is to be involved in both soliciting new business opportunities with assigned customers and targeted prospects, as well as the comprehensive management of existing commercial relationships. Targeted companies generally include those with annual sales of $50MM and over.

Essential Functions

  • Participate in calling activities with assigned customers and target prospects with the objective to acquire new business

  • Serve as the primary advisor for an assigned portfolio of diverse and complex commercial relationships to ensure a high level of customer satisfaction and retention

  • Coordinate with product partners to cross-sell a full range of products and services

  • Critically review and analyze portfolio to reduce risk and enhance profitability

  • Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensuring adequate loan documentation, and analyzing industry/credit risk

  • Facilitate the resolution of customer problems, engage product experts as needed

  • Participate in community and business functions/groups and to establish referral contacts within the marketplace

  • Ensure compliance with all Bank policies, procedures, regulations, and laws

  • Manage a portfolio of commercial relationships with some or all of the following characteristics: average loan portfolio O/S of $75MM+, average deposit portfolio of $50MM+, and annual contribution of $750M+

  • Perform other duties as assigned

Knowledge, Skills & Abilities Required

  • Strong knowledge of full range of commercial products, credit policies, procedures and terminology

  • Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements

  • Goal oriented with well developed sales skills

  • Strong strategic, analytical, and problem-solving skills

  • Strong credit analysis skills, persuasive and negotiation skills

  • Excellent independent decision making skills, with minimal management oversight

  • Ability to mentor, coach and provide informal leadership to team members

  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

  • Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

  • Ability to maintain a valid driver’s license, and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements.

  • Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

  • Bachelor’s degree or equivalent combination of education and experience required

  • 8+ years of commercial banking experience required

  • Experience with structuring complex credit requests preferred

***Business Banking Relationship Manager level will be determined based upon experience*** #LI-TC1

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.

Location: 401 Main Street, PEORIA, Illinois 61602

Time Type:

Full time