ACCOUNTS RECEIVABLE TECHNICIAN
City of Peoria, Illinois
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The City of Peoria is an Equal Opportunity/Affirmative Action Employer
Description
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CITY RESIDENCY REQUIRED
DEPARTMENT: FINANCE / ACCOUNTS RECEIVABLE DIVISION
LOCATION: City Hall, 419 Fulton Street, Room 111
HOURS: 8:00 a.m. – 5:00 p.m. Monday through Friday
Responsible for performing customer service, utility billing, account adjustments and customer assistance for the storm-water fees, garbage collection fees, general billing, and issuance of licenses and registrations.
EMPLOYEE’S MUST RESIDE WITHIN THE CITY OF PEORIA. AN EMPLOYEE’S UNAUTHORIZED RESIDENCY OUTSIDE THE CITY OF PEORIA SHALL BE GROUNDS FOR IMMEDIATE TERMINATION. Examples of Duties
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- Processes business licenses and renewals as well as public event permits.
- Processes non-owner-occupied registration and renewals.
- Processes bill runs, delinquency notices and bill adjustments for Stormwater and Public Safety Pension fees.
- Processes parking tickets, preparing reports and documentation for litigation involving parking tickets.
- Maintains filing system.
- Provides assistance to other functions in the department.
Provides superior customer service by:- Assisting customers by answering phone calls and in-person inquiries regarding a variety of issues.
- Composing emails or other correspondence on job-related issues.
- Interpreting and explaining job-related policies, procedures and laws.
- Updating taxpayer information via electronic and written records.
- Processing Freedom of Information Act (FOIA) requests.
Minimum Qualifications
Supplemental Information
Customer service skills are necessary. Knowledge of basic mathematical and statistical computations, including addition, subtraction, multiplication, division, percentages and ratios and principles and practices of basic accounting. Skill in applying accounting procedures to financial operations and communicating clearly and effectively, orally and in writing both internally and with the public.
This job is no longer accepting applications
See open jobs at City of Peoria, Illinois.See open jobs similar to "ACCOUNTS RECEIVABLE TECHNICIAN" Greater Peoria, IL.