CARE COORDINATOR (PATHWAYS TO SUCCESS)
Children's Home Association of Illinois
CHAIL is a youth, family, and community focused 501(c)(3) organization with multiple locations and 450 staff, located in Peoria, IL. For over 159 years CHAIL has been helping the kids and families who need it most. Children’s Home Association of Illinois (CHAIL) is the largest social service agency for youth and families in downstate Illinois. The services we provide don’t just impact the individual child, they create positive ripple effects within their immediate family, neighborhood, community, and world by providing an opportunity to thrive.
Here at CHAIL, employees experience a “People First - Culture of Care” working atmosphere. From the most tenured staff to the newest team member, everyone is welcomed into a community that prioritizes diversity, equity, wellness, belonging, and good health. Starting with our CEO/President and migrating to every employee, this agency takes pride in taking care of each other. We believe if our employees are cared for, they can better live out the mission of the agency which is to help the kids and families who need it most. By putting our people first at CHAIL, they have the opportunity to share their expertise, talents, and passions with clients as they are changing the lives of the kids who will change the world. Our employees at CHAIL will tell you that they love working for the agency because they love what the agency does!
Job Summary:
Pathways to Success is a program for Medicaid enrolled youth in Illinois who have complex behavioral health needs and require intensive services and support. The program functions by the guiding principles of Systems of Care and Wraparound, delivering services that are family-driven, youth-guided, strengths and community-based, and trauma-informed practices. Under the supervision of the Care Coordination Supervisor, the Care Coordinator provides care coordination and/or mobile crisis response services to children eligible for Pathways. This position will provide services in 7 counties - Fulton, Peoria, Tazewell, Woodford, Marshall, Putnam and Stark. The home office is located in Peoria, IL. This position will be a combination of in-person and virtual trainings and consultations.
Essential Functions:
- Coordinates care for 10-18 clients, depending on Pathways Tier designation.
- Meet with youth, families, and other supports in the youth’s life to coordinate client care.
- Assists clients with accessing services to improve health, including healthcare, housing, education, nutrition, etc.
- Provides de-escalation support during behavioral health crisis and assists clients to Mobile Crisis Response services if needed.
- Completes assessments for clients to determine level of need.
- Participates in multi-disciplinary staffing’s for assigned clients.
- Completes documentation of all contacts and other required information in a timely and quality manner.
- Develops, facilitates, and maintains child and family team meetings.
- Utilizes IM+CANS to develop an individualized strength -based service plan.
- Collaborates effectively with psychiatrists, primary care providers, MCO Care Coordinators and other community supports in coordinating client care.
- Completes other duties as assigned.
Qualifications:
- Bachelor’s degree in behavioral sciences required (Social Work, Psychology, Sociology, Mental Health, etc.)
- Mental Health Professional (MHP) designation required.
- Knowledge of trauma-informed care practices preferred.
- Flexibility and availability to respond to crisis calls from clients required.
Benefits & Pay:
- PTO (paid-time-off) accrual 3 weeks first year (full-time)
- 9 paid holidays
- 1 floating holiday
- Sick Leave accrual 12 days per year (full-time)
- Medical, vision, and dental insurance
- Flexible Spending Account
- 401K with company match
- Company paid life insurance, STD and LTD
- Supplemental life insurance
- Employee Assistance Program
- Employee Referral Program
- Opportunity to Further Education
- Flexible schedule with supervisor approval
CHAIL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.