Are you ready to make the most of your talents and abilities, while helping others make the most of their finances?

Apply to join Team CEFCU!

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!

Provides regulatory compliance advice, assistance, training, and direction to employees. Advises management in the development of policies, procedures, and controls. Assures CEFCU’s overall compliance with applicable rules, regulations, and statutory requirements. Performs management requested consulting engagements. Consults with legal counsel and operational areas to provide guidance on regulatory-related matters. Serves as a project leader or a team participant on department or corporate teams and projects as business needs require, following the Project Management process. Works on special projects as assigned.

Provides the highest quality member experience, for both internal and external members

Hours:

Monday - Friday: 8:00 am - 4:30 pm

*Hybrid work-from-home after successful completion of training

Required:

• Associates degree related to Business, Law, Finance, Audit, or Business Communications, and/or equivalent combination of education and experience.
• 2-4 years combined knowledge of credit union/banking operations, compliance, and legislation/regulation development concepts and practices.
• Has successfully earned the America’s Credit Union’s Certified Compliance Officer (CUCO) designation; completion of ongoing continuing education required to maintain designation.
• Well-organized, efficient, detail-oriented self-starter, able to work independently and direct others.
• Proven ability to manage multiple priorities.
• Strong understanding of group/team dynamics and project management tools (process mapping, Gantt charts, flow charts, project management processes); brainstorming techniques; needs assessment processes; benchmarks/best practices; measurement methodologies; negotiation and conflict resolution skills; CEFCU operations, culture, philosophy, and project inter-relationships/impact; and corporate key issues/business plans.
• Strong attention to detail and quality, and proven judgment and decision-making ability.
• Ability to deal with several abstract and concrete variables. Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Excellent analytical ability, and the ability to conduct thorough research, interpret and understand laws and regulations, and provide workable recommendations and solutions to problems.
• Proven ability to plan, organize, follow-through, and meet deadlines.
• Ability to maintain confidentiality and exercise extreme discretion.
• Excellent oral and written communication skills. Ability to communicate professionally and effectively with employees at all levels of the organization.
• Must be proficient at proofreading and have a working knowledge of Microsoft Office products.
• Broad knowledge of, and practical experience with, CEFCU’s operating areas, functions, products, and services and the laws and regulations that apply to CEFCU.
• Effective interpersonal skills.
• Ability/willingness to actively participate in helping achieve office/department objectives.

Preferred:

• Bachelor’s degree related to Business, Law, Finance, Audit, or Business Communications, and/or commensurate experience.
• Excellent oral and written communication skills.
• Broad knowledge of, and practical experience with, CEFCU’s operating areas, functions, products, and services and the laws and regulations that apply to CEFCU.

Summary Pay Range

The anticipated starting pay range for this position is $24.66 - $28.96.

The pay range listed represents the anticipated starting range for a successful candidate. Final compensation will be based on factors such as experience, skills, and qualifications.

Please note that salary is only one component of total compensation at CEFCU.

Benefits

Financial

Merit-based raises

Health and Welfare

Generous paid time off (Holiday, Personal or Sick Time, Vacation)

Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)

Health Savings Account

Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan, Identity Theft & Fraud Protection Plan, Legal Plan)

Life Insurance

Accidental Death & Dismemberment Insurance

Disability Benefits

Defined Benefit Plan – Pension

Defined Contribution Plan – 401K

Additional Benefits

Employee Assistance Program

Tuition reimbursement

Career growth through internal job postings

Management Development Program: formal mentoring and training

Opportunities to help improve and build the CEFCU of tomorrow through process teams

Opportunities to personally contribute to corporate financial literacy and community initiatives

Casual days to support local charities

Employee discounts on entertainment, cell phone plans, theme park tickets, and more

On-site fitness center, fitness classes, and wellness program

It is CEFCU’s policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.