Are you ready to make the most of your talents and abilities, while helping others make the most of their finances?

Apply to join Team CEFCU!

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!

Processes third-party citations to discover assets and non-wage garnishments. Processes Personal Identification Number (PIN) requests for CEFCU Debit MasterCard® and Touch-Tone Teller. Performs Deceased Accounts Representative, Fiduciary Accounts Representative, and Member Service Representative duties as scheduled.

Hours:
Monday - Friday, 8:00-4:30

Required:
• High school diploma or equivalent.
• Well-organized, efficient, detail-oriented, able to work independently.
• Must have a working knowledge of Microsoft Office products.
• Knowledge with mainframe applications (CRT, tax system, journaling, etc.).
• Excellent verbal/written communication skills (handling upset members, communicating with attorney, etc.).
• Time management skills.
• Strong knowledge of CEFCU Mainframe application (CTI, MIF/AIF).
• Proven judgment and decision making ability.
• Effective interpersonal skills.
• Ability/willingness to actively participate in helping achieve office/department objectives.

Preferred:
• Extensive understanding of CEFCU Online journaling system.
• Knowledge of interest calculation methods.
• Knowledge/experience with legal language comprehension.
• Knowledge of CEFCU policies, procedures, products and services.
• Applicable college courses in Accounting and/or Bookkeeping.

Summary Pay Range

The pay range for this position is $17.67 - $20.76.

Compensation offered may vary based on skills and experience. Please note that salary is only one component of total compensation at CEFCU.

Benefits

Financial

Merit-based raises

Health and Welfare

Generous paid time off (Holiday, Personal or Sick Time, Vacation)

Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)

Health Savings Account

Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan)

Life Insurance

Accidental Death & Dismemberment Insurance

Disability Benefits

Defined Benefit Plan – Pension

Defined Contribution Plan – 401K

Additional Benefits

Employee Assistance Program

Tuition reimbursement

Career growth through internal job postings

Management Development Program: formal mentoring and training

Opportunities to help improve and build the CEFCU of tomorrow through process teams

Opportunities to personally contribute to corporate financial literacy and community initiatives

Casual days to support local charities

Employee discounts on entertainment, cell phone plans, theme park tickets, and more

On-site fitness center, fitness classes, and wellness program

It is CEFCU’s policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.