Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.

Job Summary:

Caterpillar is embarking on a bold digital transformation to revolutionize our dealers’ systems - seamless, intelligent, and designed for the future. We are developing a scalable, modern ERP solution for Caterpillar

dealers, built on Microsoft Dynamics 365 and Azure Integration Services. This next-generation platform

will leverage pre-configured business processes, optimized workflows and AI-powered automation to

streamline operations, accelerate digital capability deployment, and elevate customer experience across

our global dealer network.

We are seeking a delivery-focused ERP Template Program Manager to track progress, issues, and risks for a team of Deployment Consultants supporting Caterpillar Dealers and their selected System Integrator to deploy our Dealer ERP. This high-impact role is part of a newly launched strategic initiative and will serve as a delivery orchestrator, aligning teams to key milestones, managing risks and dependencies, and ensuring consistent, high-quality outcomes through scaled Agile practices.

What You Will Do:

• Facilitating meetings and discussions with Cat Digital & DSD leaders to share continual update and full transparency of status for ERP Deployments
• Identifying, escalating, tracking risks, issues and cross-team dependencies so deployment projects run to committed time schedules and expected quality.
• Managing the Azure DevOps environment and DRM to support efficient deployment projects and accurate recording of Caterpillar Dealer Deployment needs for successful project completion.
• Achieve Enterprise set Deployment targets for each calendar year.
• Managing the day-to-day activities of projects, including overseeing project responsibilities and schedules. Developing contingency plans for potential risks.
• Evaluating and managing deliverables to ensure that service expectations are achievable, developed, and met.
• Monitoring and track project results for significant deviations. Ensuring adherence to quality standards and processes.
• Assist project managers to provide program information to dealers.
• Update enterprise partners and stakeholders on status, risks, and issues

What You Will Have:

• ERP & Systems Knowledge (MS Dynamics 365 focus)
  • Hands-on experience with Microsoft Dynamics 365 in a product, process or deployment leadership role.
  • Understanding of ERP configuration, security, and integrations with related systems.
• Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: ERP and CRM products).
• IT Program Management: Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.
• Planning: Tactical, Strategic: Skilled at developing, refining, and communicating tactical plans for large scale, complex projects, preferably dealer related.
• IT Project Control and Reporting: Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule. Conducts regular progress meetings, tracks and reports on the progress made in a project team.
• IT Project Management: Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources. Ensure that technical objectives and functional requirements align in all IT projects. Ability to assess and report project risks and issues.

Top Candidates Will Have

• Bachelor’s Degree or equivalent experience preferred
• Extensive experience in digital deployments, IT operations, or program/project management.
• Proven experience with project management concepts including project charters, scheduling and planning projects and successful completion
• Previous Agile training (sprint planning, daily scrums, sprint, retrospective)
• Working knowledge of Azure DevOps
• Advance knowledge of Excel, MS PowerPoint, and MS Project
• Proficiency in collaboration tools (SharePoint, Teams) and dashboards (Power BI).
• Excellent interpersonal skills are required to deal with sensitive issues, develop others, or influence others inside and outside the department to take specific actions
• Strong analytical skills to interpret requirements and support decision-making.
• Exceptional facilitation and stakeholder management abilities.
• Ability to interpret technical requirements and coordinate multi-party activities.
• Capacity to build consensus and simplify complex information.
• Knowledge of the Caterpillar digital portfolio preferred
• Knowledge Caterpillar Dealer Operations preferred

Summary Pay Range:

$126,000.00 - $189,000.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

December 18, 2025 - January 2, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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