Digital Product Owner - Sales Order Creation
Caterpillar
Career Area:
Technology, Digital and DataJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar’s Strategic Procurement and Planning Division (SPPD) is seeking an experienced Sales CPQ digital Product Owner to lead digital solutions that power the Cat Dealer ordering experience for machines and work tools. The core ordering digital product called ONE, is a Configure, Price, and Quote solution built on SAP Hybris eCommerce Software. This role is also accountable for other digital solutions to enable the sales process, such as price lists and dealer network inventory search. This critical role is modernizing the Cat Dealer ordering experience to create defect-free orders that can be communicated to the factory for production planning.
What You Will Do:
Sales CPQ Digital Product Owner will partner with the enterprise process owner to document business requirements, both functional and non-functional, to enable the business vision and ordering experience. They will develop a multi-year digital product roadmap to enable key business metrics. This role will partner with internal and external technology providers to deliver product enhancements.
This role is responsible for:
Managing product backlog, including setting priorities and communicating delivery plans
Documenting business requirements for the technical team
Coordinating User Acceptance Testing with process teams and key end-users
Establishes and manages Service Level Agreements and compliance
Sets and manages the annual digital product budget
Partner with the process team to provide end-user training
Collaborate with the Digital Customer Support Manager to establish robust IT Service Management processes and solutions
Provide work direction to a scum master to deliver product enhancements
What You Will Have:
Software Development Life Cycle: Experience and knowledge of developing and deploying software solutions. Ability to manage the software solution from concept to maturity.
Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
Top Candidates will also have:
Bachelor’s degree in Business Administration, Marketing, Information Systems, or equivalent experience.
Experience and understanding of SAP Hybris eCommerce Software or equivalent CPQ solution.
Experienced as a Product Owner, CRM Systems Analyst, or Sales Process Lead.
Familiarity with CRM adoption strategies, data quality standards, and customer experience best practices.
Agile/Scrum experience with system enhancement delivery
Strong leadership in working within a cross-functional organization to coordinate development, dependencies, and risks for product delivery
Experience deploying digital solutions to Caterpillar Dealers
Additional Details:
The location for this position is Mossville, IL or Dallas, TX.
Ability to travel up to 20% - typically to Cat Digital hubs and/or Dealers in various regions
Visa Sponsorship is not available for this position.
Domestic relocation is not available.
Summary Pay Range:
$144,960.00 - $235,440.00Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Posting Dates:
December 18, 2025 - January 7, 2026Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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