Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About EPD:

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Job Summary:

As eCommerce Growth Consultant in the Electric Power Division, your work ensures that our customers are able to support their operations with acquiring the right part at the right time. Through providing increased customer and dealer visibility to our online ordering platforms, you will be able to ensure that no matter the size of the customer, there is an option to meet their needs. You will work closely with internal partners and dealers, to identify areas for growth and support field team execution.

What You’ll Do:

In this role, you will identify opportunities for Electric Power for expansion of eCommerce tools and solutions and work with internal partners to drive alignment, communication, and execution to impact continued growth in online parts purchasing. Job duties include:

• Working with the EP eCommerce Program Manager to execute on the developed eCommerce strategy

• Developing eCommerce growth plans for targeted global dealers and working with Electric Power sales execution teams to support the achievement of dealer-specific targets

• Driving eCommerce customer activations and the deployment of support programs with targeted global dealers

• Leading the prospecting of EP CAT Integrated Procurement (IP) customers and working with DSD & Dealer partners to grow CAT IP connections

• Operating as eCommerce SME / Level 3 support for ASRs and the Electric Power Digital Sales team

• Training dealers and customers in eCommerce solutions, including Parts.Cat.Com, Cat Central, and CAT IP demos to facilitate increased adoption

• Managing metrics, dashboards, and supporting management tools in place to monitor performance and determine opportunities for improvement

What You Will Have:

Degree:

• Four-year degree in business, economics, finance or a related field or equivalent experience.

Customer Focus: Working knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

• Communicates the importance of customer needs/expectations and commits to resolving them.

• Researches and verifies customer needs and expectations.

• Solicits customer satisfaction feedback and acts on improvement opportunities.

• Helps link organizational objectives to customer needs and expectations.

• Meets regularly with customers to understand their wants, needs and expectations.

Decision Making and Critical Thinking: Working knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

• Applies an assigned technique for critical thinking in a decision-making process.

• Identifies, obtains, and organizes relevant data and ideas.

• Participates in documenting data, ideas, players, stakeholders, and processes.

• Recognizes, clarifies, and prioritizes concerns.

• Assists in assessing risks, benefits and consideration of alternatives.

Effective Communications: Working knowledge and understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Delivers helpful feedback that focuses on behaviors without offending the recipient.

• Listens to feedback without defensiveness and uses it for own communication effectiveness.

• Makes oral presentations and writes reports needed for own work.

• Avoids technical jargon when inappropriate.

• Looks for and considers non-verbal cues from individuals and groups.

Relationship Management: Working knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

• Provides prompt and effective responses to client requests and interactions.

• Monitors client satisfaction levels on a regular basis.

• Alerts own team to problems in client satisfaction.

• Differentiates the roles and responsibilities in a business relationship.

• Works with clients to address critical issues and resolve major problems.

Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.

• Describes the main technologies and tools used in similar or competing products or services.

• Identifies industry groups that would benefit from the organization's products and services.

• Identifies potential markets for the organization's products or services.

• Assesses the key components of an organization's business development plan.

Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

• Presents product, technology or service costs and benefits in reaction to prospect or customer requests.

• Describes general concepts, practices and benefits of value-based versus product selling.

• Documents proposed product/service solutions to be presented to potential customers.

• Pursues additional 'value selling' education or training to enhance traditional sales practices.

Top Candidates Will Also Have:

• Previous experience with eCommerce platforms

• Previous experience with Caterpillar eCommerce solutions

• Previous experience in a field-facing role

• Master’s degree in business administration or related field

Additional Information:

• This position is located in Peoria, IL or Dallas, TX.

• This position requires the candidate to work a 5-day-a-week schedule in the office.

• Travel up to ~20% is possible.

• Domestic relocation is offered for this position.

• Visa sponsorship is not offered for this position.

Final Details:

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers

#LI

Summary Pay Range:

$110,520.00 - $165,840.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

This position requires working onsite five days a week.

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

October 16, 2025 - November 5, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.