Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As the US-Mining Commercial Manager, you will lead, direct, and further develop the people, dealers, strategies, and operations of the Commercial Surface and Underground Mining business in the USA. This position is responsible for meeting annual sales and market share objectives and for the development of effective distribution for Caterpillar Resource Industries machines and services. In this position, you will work directly with dealers and customers to provide commercial support and direct new approaches to maximize Caterpillar's participation in the global mining, large machine, and large earthmoving business. Success in this role requires a deep understanding of the mining industry, a strong commercial acumen, and the ability to influence and collaborate across a wide network of internal and external stakeholders.

What you will do:

• Develop, implement, and maintain effective commercial processes between Caterpillar, dealers, and assigned accounts.

• Establish and maintain high-level relationships with business decision-makers.

• Influence commercial areas at the account and dealer level to minimize Caterpillar and dealer liabilities.

• This position is jointly responsible for account strategy and strategy execution with Account Product Support Manager(s), and Site Performance Managers. Develop, prioritize, and implement strategies to address customer needs as well as ensure dealer structures align with Caterpillar's strategy.

• Assuring the proper commercial package is structured between the dealer, region, and other product groups to assure the business is obtained at acceptable financial returns for all parties.

• Effective management of a one-time-only pricing process (in effect for all large mining equipment), product support terms, and effective management of the product allocation/ scheduling/inventory process.

• Provides frequent communications and input to Mining leadership team product performance strategies, dealer benchmarks, and customer satisfaction issues.

• The position manages a work unit of Industry Representatives where monitoring and reviewing the work of subordinates is required as well as training, developing, and mentoring.

• The position is responsible for all personnel issues and performance evaluation of subordinates. Positions reporting directly or indirectly to this position include Commercial Representatives and Mining Interns.

What skills you will have:

• Customer Focus: Extensive experience working with Dealers and end users of machines and/or engines. Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

• Industry Knowledge: Knowledge of the Mining industry, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

• Decision Making and Critical Thinking: Ability to accurately analyze situations and reach productive decisions based on informed judgment.

• Effective Communications: Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Excellent interpersonal skills to deal with complex issues, and persuade others inside and outside the department to take specific actions.

• Negotiating: Ability to negotiate successfully across the organization, Dealers and clients in a constructive and collaborative manner.

• Relationship Management: Ability to establish and maintain healthy working relationships with clients, Dealers, and peers.

• Business Development: Ability to explore and develop potential areas of business growth for the organization.

• Value Selling: Ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Top Candidates will also have:

• Strong Commercial background with an understanding of machine applications.

• Understanding of company policies & procedures related to marketing, distribution, engineering, and quality and a strong understanding of dealer operations.

• Previous experience leveraging digital technologies to make informed business decisions or developing service offerings.

Additional Information:

This position requires the candidate to work full-time at the Tucson, AZ or Peoria, IL office.

Domestic relocation is available.

This role requires 50% travel.

Sponsorship is not available.

Summary Pay Range:

$156,000.00 - $234,000.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

July 10, 2025 - July 23, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.

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