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Aftermarket Sales Representative

Caterpillar

Caterpillar

Sales & Business Development
Cary, NC, USA · Peoria, IL, USA · Irving, TX, USA
USD 110,520-165,840 / year
Posted on May 8, 2025

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Are you looking for field experience working with Cat dealers, but desire flexibility and reasonable travel? The Americas Central Division is looking for an Aftermarket Sales Representative covering three dealers in the United States. This Sales Representative will be responsible for delivering Construction Industries (CI) services growth and transforming how we meet customer needs. You will join a high performing, diverse team of seven ASRs in the Central Division, rich in a culture of customer-oriented solutions, collaboration, and accountability.

Role Summary: Responsible for attaining total parts sales business plan in assigned territory of three dealers while leading the transformation of a customer-oriented sales & marketing culture. Accountable for delivering aftermarket growth for parts and services aligned with the Construction Industries Services Division strategy.

Job Duties and Responsibilities

  • Achieve annual business plan including CI sales to users (STU), customer value agreements (CVA) growth, rebuild growth, and prioritized service events (PSEs) for the assigned territory.

  • Partner with dealer’s parts and service sales management, sales reps, product specialists, and marketing management to influence sales execution.

  • Drive adoption of sales funnel management with dealer leadership and sales representatives to improve sales performance and achieve sales targets.

  • Drive dealer and customer adoption of customer-facing digital platforms including Cat Central and parts.cat.com.

  • Regularly visit customers to understand unmet customer needs and attain customer insights. Communicate the Voice of Customer and Voice of Dealer to Sales Support teams and Services Development, product groups and/or other internal stakeholders.

  • Deliver profitable growth leveraging the Four Disciplines of Execution (“4DX”) methodology.

  • Optimize parts sales variance utilization within budget to drive incremental business.

  • Manage travel & entertainment budget.

What You Have (Core Skills)

  • Industry Knowledge: Experience in the aftermarket and services business. Knowledge of construction industry trends, directions, major issues; ability to apply industry knowledge appropriately to diverse situations

  • Relationship Management: Build strong relationships within Caterpillar matrix organization to influence results for assigned dealer territories

  • Effective Communications: Ability to engage with all levels of an organization (individual contributor through management) to motivate, influence change, and execute with ambiguity

  • Negotiating: Demonstrates both empathy and assertiveness when communicating a need or defending a position

  • Customer Focus: Solution-oriented attitude, persistence and resilience, and customer-back mindset

  • Decision Making and Critical Thinking: Ability to accurately analyze situations and reach productive decisions based on informed judgement

Additional Key to Success (Desired Qualifications)

  • Bachelor’s degree

  • Prior experience in a dealer-facing field assignment (or equivalent)

  • Proven strong organization skills to self-manage time and prioritize responsibilities

Territory and Location Details

  • Travel: 30%+

  • This role will be located in a U.S. CISD hub: Peoria IL; Cary, NC; Dallas, TX

  • Caterpillar requires 5 days per week of onsite work (M-F)

  • Relocation assistance is available for this position to Peoria, IL only

Summary Pay Range:

$110,520.00 - $165,840.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

  • Medical, dental, and vision benefits*

  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

  • 401(k) savings plans*

  • Health Savings Account (HSA)*

  • Flexible Spending Accounts (FSAs)*

  • Health Lifestyle Programs*

  • Employee Assistance Program*

  • Voluntary Benefits and Employee Discounts*

  • Career Development*

  • Incentive bonus*

  • Disability benefits

  • Life Insurance

  • Parental leave

  • Adoption benefits

  • Tuition Reimbursement

* These benefits also apply to part-time employees

Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

May 7, 2025 - May 20, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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