Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our Americas Distribution Services Division (ADSD) provides governance and administration of Cat® dealers across the U.S., Canada, and Latin America.

We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.

Through it all, we are one team– creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience

Job Summary:

As a Development Analyst, you are responsible for providing analytical sample processing and data review to support SOS SM Services initiatives. You will use a variety of analytical techniques and wet chemistry to process oil, fuel, and source water and/or coolant samples submitted by customers. Engineers and dealers use results to manage equipment preventive maintenance schedules.

Additional Info:

• This position is a 1st shift position with working hours of 7:00am – 3:30pm CST.

• This position is located in Peoria, IL.

• This position does not offer relocation.

• This position requires up to 10% of working time travel.

What You Will Do:

• ISO 9001 Quality System

• Services Manager Training

• Safety Training

• Sample Registration, Prep and Handling (receipt to disposal)

• Material Inspection and Supply Receipt

• Daily Customer Interactions via telephone or e-mail

• Collect and evaluate Data and LIMS transfer

• Waste Disposal and EHS compliance

• Oil Testing (Particle Count Analysis, Viscosity Analysis, Sample Dilution, FTIR Analysis, Gas Chromatography, ICP Analysis, Visual Inspection, Titrations)

• Coolant Testing

• Ownership of Designated Processes

• Completion Billing form and Received Dates

• Instrument Troubleshooting

• Preparation of Reagents and standards

• Identifying problem areas

What You Have:

• Four-year degree OR equivalent operations experience

• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Delivers helpful feedback that focuses on behaviors without offending the recipient.
  • Listens to feedback without defensiveness and uses it for own communication effectiveness.
  • Makes oral presentations and writes reports needed for own work.
  • Avoids technical jargon when inappropriate.
  • Looks for and considers non-verbal cues from individuals and groups.
  Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
  • Adjusts to new or changing assignments, processes, and people.
  • Demonstrates willingness to listen to other opinions.
  • Provides examples of shifting from task to task.
  • Identifies and considers alternative approaches to situations or problems.
  • Accepts new or radical ideas with an open mind; avoids snap reactions.
  Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
  • Explains the value of a disciplined approach to problem solving.
  • Describes problem reporting and escalation practices.
  • Utilizes accepted procedures for problem analysis and resolution.
  • Identifies key aspects of problem-solving techniques used in own area.
  Laboratory Information Management System (LIMS): Knowledge of a specific laboratory information management system and its purpose and capabilities; ability to use the system to improve lab productivity and efficiency by monitoring experiments, laboratory workflows, and instruments.
  • Understands the functions and applications of LIMS.
  • Lists and compares different LIMS vendors available in the market.
  • Explains the benefits and challenges of using LIMS.
  • Cites the examples of LIMS use cases as applied in one's organization.
  Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.
  • Explains the rationale for finding and resolving the real cause of a problem rather than simply continuing to deal with the symptoms.
  • Describes the basic steps in an approach to root cause analysis (RCA).
  • Gives examples of problems that were resolved through root cause analysis.
  • Defines the terms 'Fixes that Fail structure' and 'Addiction structure'.

What Will Set You Apart (Preferred skills):

• Experience working in Microsoft Office and the ability to complete basic computer tasks

• Experience with basic laboratory skills such as lab safety (PPE, handling hazardous materials, etc.)

• Experience as an Operations Team Lead

• Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

• Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.

• Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:

$71,040.00 - $106,440.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

April 21, 2025 - May 5, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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