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Life Cycle Manager

Caterpillar

Caterpillar

East Peoria, IL, USA
Posted on Feb 4, 2025

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary:

Caterpillar’s Large Track-Type Tractor (LTTT) team is currently seeking a Life Cycle Manager to lead all aspects of aftermarket services and support for the product line. This role will focus the aftermarket strategy for the large tractors, working across the enterprise to champion the parts and service needs of LTTT dealers and customers. The Life Cycle Manager will serve as a coach and mentor to the LTTT organization, encouraging aftermarket and services growth in all functional areas, and will lead or participate in projects to deliver on the LTTT aftermarket commitments. We have a fabulous team that does some of the most exciting work at Caterpillar, and we can’t wait for you to join the team!!

What You Will Do:

  • Contribute to Parts Annual Business Plan (ABP)
  • Lead POPS Growth
  • Educate, coach, and increase the understanding of the parts business for product group and process partner team members.
  • Contribute to Parts Inventory planning process.
  • Lead the resolution of parts related issues directly impacting customers and dealers.
  • Lead Margin Optimization
  • Contribute to RIOP Services Projects
  • Contribute to life cycle solution improvements

Education requirement:

A Bachelor's degree is required for this position.

What skills you will have:

Customer Focus:

  • Demonstrated accountability for delivering to our customers
  • Passion for solving problems and delivering value for dealers and customers

Service Excellence:

  • Knowledge of mining products, services, and dealers to leverage the enterprise to meet our customer’s needs
  • Clear understanding of the importance of Caterpillar parts and service to our customers
  • Sense of urgency when addressing issues for our customers

Effective Communications:

  • Excellent communication skills (written, verbal, presentation) for a global and diverse audience
  • Appreciation for diversity in our dealer and customers and ability to tailor the message for each situation

Top Candidates will also have:

  • Working knowledge in the parts and aftermarket business
  • Knowledge of the Mining Industry and the Large Track-type Tractor product line
  • Strong leadership, communication, and organizational skills

Additional Information:

The location for this position is East Peoria, IL

Domestic relocation assistance is available for this position.

Visa sponsorship is NOT available with this position.

This position will require 10% travel.

What you will get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

  • Competitive Base Salary
  • Annual incentive bonus plan*
  • Medical, dental, and vision coverage
  • Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
  • 401k savings plan
  • Health savings account (HSA)
  • Flexible spending accounts (FSAs)
  • Short and long-term disability coverage
  • Life Insurance
  • Paid parental leave
  • Healthy Lifestyle Programs
  • Employee Assistance Programs
  • Voluntary Benefits (Ex. Accident, Identity Theft Protection)

*Subject to annual eligibility and incentive plan guidelines.

Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Summary Pay Range:

$144,960.00 - $217,320.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines.

Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

February 3, 2025 - February 17, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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