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Communications Coordinator

Caterpillar

Caterpillar

Administration, Marketing & Communications
mossville, il, usa
Posted on Jul 31, 2024

Career Area:

Marketing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.

Job Summary:

Assists in the implementation of organizational change initiatives, communications, and user experience improvements that enable the PLM organization to achieve greater performance.

What You Will Do:

• Conducting needs analysis and impact assessment to determine the most effective approach for implementing change.
• Providing consultation and recommendations to stakeholders within the organization (business units) to manage organizational change.
• Influencing and leading people to adoption of the PLM organization's change initiatives to attain business results.
• Craft and lead PLM programs in change management, communication creation, and user experience initiatives.

What Skills You Will Have:

Communicating for Impact

• Ability to determine who the audience is and why the message is important to them

• Describes the importance of listening to communication for impact.

• Lists the barriers to effective communication, such as ambiguity of words.

• Identifies the knowledge, skills and techniques used in written and oral communication.

• Selects most appropriate communication approach depending on message and audience.

• Describes non-verbal behaviors that influence the interpretation of the message.

• Cites examples of effective and ineffective communications.

• Explains the importance of effective business communication.

• Speaks/writes using correct language, mechanics, and gestures.

Organizational Change Mgmt:

• Explains rationale for and direction of change.

• Under guidance, adapts to and participates in current change initiatives.

• Documents past changes in the business.

• Describes available tools and resources for implementing change.

Planning and Organizing:

• Seeks help to modify priorities as new information surfaces or conditions change.

• Demonstrates the ability to estimate the time and resources required to complete tasks.

• Identifies own key assignments, schedules, and process steps.

• Applies the concept of 'critical path' in order to complete work in a timely manner and keep larger tasks on track

Customer Focus:

• Focuses activities on developing and maintaining positive customer relationships.

• Discusses general differences between internally and externally focused organizations.

Understanding the needs of different customer groups (different business units) with respect to PLM processes in order to effectively craft and deliver change management efforts.

Conflict Management:

• Practices active listening skills to let others (internal and external to the PLM division) know you understand their position.

• Practices empathy to fully understand the needs and roadblocks of our customers.

• Maintains a positive attitude

Data Gathering & Analysis:

• Describes alternative data-gathering techniques and tools.

• Documents basic data-gathering methodologies.

• Identifies the purposes of data gathering and analysis.

• Identifies key objectives in gathering and analyzing data.

• Discusses the causes of conflict; describes typical scenarios that lead to conflict.

Influencing:

• Demonstrates the ability to influence customers in order that they might fully understand the reasons and benefits of process and tool changes.

• Describes key concepts of influencing.

• Documents and distributes suggestions and ideas, with supporting detail.

• Identifies local key players and decision makers.

Relationship Management:

• Provides examples of the characteristics of effective business relationships.

• Identifies key business relationships inside and outside of own organization.

• Describes the nature of a productive business relationship.

• Explains the benefits of building business partnerships.

Vendor/Supplier Management:

• Lists types of vendors, partners or suppliers used in the organization.

Additional Information

The location for this position is Peoria, IL

Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate.

This position may require up to 10% travel.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

  • Competitive Base Salary
  • Annual incentive bonus plan*
  • Medical, dental, and vision coverage
  • Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
  • 401k savings plan
  • Health savings account (HSA)
  • Flexible spending accounts (FSAs)
  • Short and long-term disability coverage
  • Life Insurance
  • Paid parental leave
  • Healthy Lifestyle Programs
  • Employee Assistance Programs
  • Voluntary Benefits (Ex. Accident, Identity Theft Protection)

*Subject to annual eligibility and incentive plan guidelines.

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers.

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

July 30, 2024 - August 13, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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