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Greater Peoria, IL
Greater Peoria, IL

Manager, Information Technology



Morton, IL, USA
Posted on Tuesday, July 2, 2024

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, segment Procurement and the design and manufacture of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).

Our Logistics Information Services (LIS) team seeks one talented, highly motivated IT professional to fill a critical role as the Manager, Information Technology for the Caterpillar Product Support & Logistics Division (PSLD). As an Manager, Information Technology you will have responsibility for a team that supports our IT Infrastructure for our North America facilities. The role provides IT leadership, manages staff as well as new project development, integration, and day to day operations support. The role requires coordination and communication across multiple business groups, ensuring planned infrastructure changes are aligned with critical customer requirements.

Additional Information:

  • Location: Morton, IL (United States)
  • Required Travel: 20% (Domestic/International)
  • Relocation Assistance Offered: No
  • Our team embraces flexibility through a hybrid work model. In addition to working onsite at our facility in Morton, IL, our hybrid work model allows employees the flexibility to work from home based on business need.

What You Will Do:

  • Provide leadership, direction, and guidance to a team of IT professionals.
  • Manages and reports out on the status of multiple key projects to leadership.
  • Coordination of infrastructure initiatives across multiple business groups.
  • Develop and maintain departmental expenses of $5 MIL (plus) to business affordability & OPACC targets.
  • Drive Strategic IT roadmap development based on business objectives and lead governance processes.
  • Perform vendor relationship management of strategic IT suppliers for PSLD technologies.
  • Directs the work efforts of the team to define, design, develop and implement innovative and cost-effective solutions.
  • Accountability for SOx Controls for LIS team.
  • Assess individual performance, provides feedback, and gives recognition to team members.
  • Coordinates with the Global LIS teams to ensure alignment.
  • Other duties as assigned by Caterpillar management from time-to-time.

What You Have (Basic Requirements):

  • Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
    • Works to understand the business priorities of internal and external clients.
    • Describes profitability drivers and considerations.
    • Describes desired or actual business results in measurable scales or terms.
    • Explains how the organization makes money.
  • Information Technology Trends: Knowledge of marketplace experience, developments and trends related to the organization's use of Information Technology (IT); ability to apply knowledge of IT appropriately to benefit the organization.
    • Presents alternative views of key technologies and their implications.
    • Highlights organizational implications associated with major IT trends.
  • Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
    • Quantifies the costs, benefits, risks, and chances for success before recommending a course of action.
  • Talent Management: Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization.
  • Leadership: Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing, and achieving objectives while having a long-term perspective of the future state of things and how to get there.
    • Translates vision into specific functional or departmental initiatives.
    • Uses a normative decision model (with leadership styles and situational variables) to select style.
    • Promotes efficacy through monitoring, coaching & motivating subordinates, intervention, etc.
    • Uses emotional contagion to affect the mood of group members, tone of group and group processes.
    • Initiates structure: role clarification, setting standards, holding subordinates accountable, etc.
    • Employs various group decision-making methods depending on the situation.
  • Vendor/Supplier Management: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g. vendors, service providers, contractors, consultants, and suppliers).
    • Manages actual and perceived conflict of interest issues.
    • Monitors and communicates vendor effectiveness, reliability, and performance.
    • Influences existing and new vendor relationships and the approved vendor list.
    • Interprets documents detailing service provisions and financial arrangements.
    • Explains case studies of effective and ineffective partnering relationships and lessons learned.
    • Advises others on the issues and considerations for working with new vendors, suppliers, or partners.
  • IT Service Management (ITSM): Knowledge of Information Technology (IT) service; ability to manage IT services and oversee service operations.
    • Oversees the establishment and use of best practices in IT service management.
    • Leads in the development of information technology and personal technical skills.
    • Promotes the use of standard procedures in each function of IT services.
    • Creates criteria to measure professional services; ensures the quality of IT services.
    • Forecasts technological industry trends and potential risks in IT service management.
    • Provides insight into system optimization and development of process-focused IT services.

What Will Set You Apart (Preferred Qualifications):

  • Bachelor’s degree or higher in Computer Science, Information Systems, or related field.
  • Previous Project Management experience, or Project Management Certification (PMP).
  • Working knowledge of Desktop Support, Networks, VDI, Cybersecurity, ITSM/Sox and Identity Management.
  • Previous experience/Knowledge of Parts Distribution, Warehousing, and/or Logistics function.

What You Will Get:

Through it all, we are one team – creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience. The total rewards package, beyond based salary includes:

  • Annual Incentive Bonus Plan*
  • Medical, Dental, and Vision coverage starting Day 1
  • Paid Time Off Plan (Vacation, Holiday, Volunteer, etc.)
  • 401(k) Savings Plan including Company match.
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Short and long-term disability coverage
  • Life Insurance
  • Parental Leave
  • Employee Assistance Programs
  • Voluntary Benefits and Employee Discounts
  • Career Development

*Subject to annual eligibility an incentive plan guideline

About Caterpillar:

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.



Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

July 1, 2024 - July 14, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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