Career Area:

Strategy

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Impact Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Global Rental, Service & Marketing (GRSM) is a part of the Services, Distribution & Digital (SD&D) segment. GRSM is comprised of Global Rental & Used Equipment Services, Global Service and Global Marketing & Brand. A primary role of GRSM is to support and enhance Caterpillar’s dealer network, which is a competitive strength and the critical way in which we serve our customers.

We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.

Through it all, we are one team– creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience

Job Summary:

As a Senior Program Coordinator, you will coordinate the management of the ThinkBIG, ThinkBIGGER and Caterpillar Technician Academy programs.

Additional Info:

• This position will require up to 25% of working time travel (both international and domestic travel).

• This position is located in Peoria, IL.

• Relocation assistance is available.

What You Will Do:

• Globally manage the ThinkBIG, ThinkBIGGER and Caterpillar Technician Academy programs to enable the development of Caterpillar Dealer Technicians aligned with Services Growth and Dealer Technician Growth.

• Support program growth by developing the project charters, project timetables and other documents that would be provided to internal Directors and Division Managers.

• Participate in the preparation of proposals, plans, and program specifications collaboratively with the regional support teams.

• Develop and execute the schedule, budget, and performance of development programs.

• Coordinate the logistics of educational resources to support program sustainability and expansion ie training iron, curriculum updates, and overall program governance.

• Track progress according to program schedules and goals; developing solutions to improve the programs based on feedback.

• Plan and execute major events pertinent to programs including but not limited to: ThinkBIG Conference, SkillsUSA (State of Illinois and Nationals), FFA Nationals.

• Coordinate and attend program governance meetings centrally and locally with educational partners, dealers, and regional support teams.

• Analyze program inputs and data with regular reporting to ensure program health and sustainability.

• Support the marketing assets design and implementation to promote program growth including recruiting material, printed media, website design, and benchmarking.

What You Have:

• Experience utilizing Microsoft Office (Word, PowerPoint, Excel, PowerBI, and Tableau)

• Experience communicating key considerations and examples for business decision making process to achieve business goals.

• Process management with the ability walks through steps, decisions, measurements, dependencies, and hand-offs for specific processes.

• Experience collaborating to engage across Caterpillar, Cat Dealers, and Educational Institutions to help solve business problems and meet business goals through collaborative processes.

• Effective communication skills; specifically listening to program feedback and using it for program and communication effectiveness. Creating presentations and providing reports needed to influence all levels of organizational counterparts.

• Project Management experience utilizing tools, techniques and methods for estimating project cost and time, creating plans, estimates, staffs, organizes and monitors.

• Data gathering and reporting knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company. Detects and summarizes patterns in data and findings by producing simple reports. Assesses common problems and obstacles surrounding data-gathering.

What You Will Get:

You will have the opportunity to manage and grow one of Caterpillar’s most recognized development programs with over 20 years of educational success. You will get to access and collaborate with global teams in Caterpillar, Cat Dealers, and Educational Institutions. This role offers the ability to see first-hand the impact of your work through educational development.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers. #Li

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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