Career Area:

Information Technology

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Consults and leads projects for a wide range of technology related issues to internal and external customers, while adhering to standards and processes.

Responsibilities
• Consult on client requirements and propose technology solutions and business cases; guide in evaluating, selecting and utilizing new and existing tools and techniques.
• Provide subject matter expertise and solutions on comprehensive technology issues for internal and external customers.
• Lead the design, testing and technology implementation of technical projects, while collaborating with senior IT staff.
• Ensure that the design and implementation of technologies are compliance with existing standards and processes.

Degree Requirement
Position prefers a four year degree from an accredited college or university

Skill Descriptors
Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Level Extensive Experience:
• Advises others on the assessment and provision of all technical solutions.
• Engages appropriate subject matter resources to effectively resolve technical issues.
• Mentors others to enhance their technical competence and its application to achieve more effective technical solutions.
• Coaches others in promoting, defining, analyzing, and providing superior technical solutions to business problems.
• Provides effective solutions to moderate technical challenges through strong technical competence, effectively examining implications of events and issues.
• Assumes accountability for personal technical performance and holds others responsible for theirs.

Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain.
Level Extensive Experience:
• Collaborates with an extended professional technology network to help clients effectively identify, plan for and accomplish technology objectives.
• Supervises others in advising a range of clients across a myriad of products, technologies, services and solutions in a relevant technology domain.
• Identifies and evaluates emerging technologies and advises clients regarding their potential business impacts.
• Effectively consults with and conveys technology concepts, business impacts and other advice to senior client levels.
• Trains others in developing technology business, channel management and client coaching.
• Leverages formal certifications in mastery of multiple areas of technology in demonstrating credibility for client consulting.

Emerging Technologies: Knowledge of emerging technologies; ability to design, apply and evaluate new information technologies for business environments.
Level Working Knowledge:
• Assists in comparing business performance before and after the implementation of new information technologies.
• Participates in the integration of new information technologies with an organization's existing system.
• Decides on short-term, daily business needs for the design of information technologies.
• Coordinates the design, application and evaluation process for new information technologies.
• Adheres to organizational policies related to information technology usage.

Hardware Infrastructure: Knowledge of computer architecture and systems programming; ability to design, build and integrate IT hardware into multi-platforms for the organization.
Level Expert:
• Leads in the design of IT hardware to meet organizational needs.
• Develops policies and processes associated with the implementation of IT hardware.
• Leads in the integration of IT hardware for other platforms within the organization.
• Elaborates on key issues and solutions during the hardware design, implementation and integration process.
• Improves the functionality of an organization's IT hardware.
• Monitors new IT hardware technologies provided by vendors.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Extensive Experience:
• Plays an active or leading role in recording and storing requirement documents in various forms.
• Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage.
• Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases.
• Produces detailed functional and information requirements models and documentation.
• Trains others on requirements walkthroughs and quality reviews.
• Utilizes automated diagramming tools to ensure traceability of requirements.

Systems Software Infrastructure: Knowledge of computer architecture and system software interaction; ability to design and build a fundamental architecture of operating systems, database management systems, communications protocols, compilers and other development tools.
Level Extensive Experience:

• Manufacturing engagement and IT infrastructure/security, business process awareness
• Designs and implements software infrastructure and core technologies.
• Develops software architecture and data management policies and procedures.
• Resolves issues regarding the implementation of heterogeneous open systems.
• Evaluates the management of software configuration facilities and practices.
• Coaches on the essential elements of software architecture, platforms and products.
• Facilitates internal and external cooperative and distributed alignment and processing of systems software infrastructure.

Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
Level Extensive Experience:
• Emphasizes the business impact of failure and the criticality and timing of needed resolution so that problems can be avoided in the future.
• Creates trouble reports for all issues found and reviews solutions for completeness and correctness.
• Directs the resolution of communications problems in multi-vendor environments.
• Resolves a variety of hardware, software, and communications malfunctions.
• Coaches others on advanced diagnostic techniques and tools for unusual or performance-related problems.
• Facilitates the distribution of releases reports and correction packages to departments or clients.

Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications.
Level Expert:
• Directs the design and production of a full spectrum of written technical materials.
• Provides insight into multiple documentation tools, techniques and delivery mechanisms.
• Plays a leadership role in supporting the analysis, design and development of a documentation solution.
• Leads the design and development of high-impact, wide-audience documentation systems.
• Predicts industry and marketplace trends regarding documentation tools and techniques.
• Monitors the effectiveness of existing tools and techniques and implements improvements.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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