Location US-IL-Peoria

ID 2026-19821

Category

Clerical

Position Type

Full-Time

Remote

No

Shift

Day

Schedule

This position works Monday through Friday, start time is 0700, 0730, or 0800. This is an 8 hour workday with a 30 minute lunch break.

Weekend Requirements

no

Holiday Requirements

no

On-Call Requirements

no

Provides advanced, diversified, and confidential secretarial services to a Service Line Director of the organization.

Analyzes and creates documents used by the Service Line Director as requested

• Monitors labor use against benchmarks


• Assesses use trends to identify opportunity


• Sends productivity alerts to nurse manager if productivity less than benchmark


• Evaluates submitted rationale for below productivity targets


• Performs in-depth productivity analysis as needed


• Works with nurse managers to identify opportunity for productivity improvement


• Generates monthly reports and distributes appropriately


• Prepares spreadsheets routinely and as needed which are accurate and timely


• Generates Kronos reports as requested

Screens telephone calls and visitors and resolves routine and some complex inquiries.

• Communicates effectively with other secretarial support staff throughout the medical center


• Consistently puts forth a friendly, helpful manner to all contacts in the course of the workday.


• Shows good judgement in the screening process, getting priority messages to the Service Line Director in a timely manner.


• Accurately conveys the details and essence of all messages


• Demonstrates resourcefulness in resolving issues or inquiries. Does so in an independent manner.


• Proactively anticipates needs, both defined and undefined, as evidenced by customer compliments, enhanced or newly developed processes that improve workflow, and effective communication.


• Demonstrates a well developed ability to effectively communicate with a wide range of people.


• Multi-tasks and works under pressure with many interruptions but is able to complete projects or work tasks successfully.

Prepares correspondence, memos, reports, etc. Composes and may initiate routine correspondence and memos. Prepares and distributes minutes of meetings.

• Provides secretarial support in a timely and efficient manner


• Completes payroll for nursing administration personnel in an accurate and timely manner


• Creates letters, reports, minutes, memos, forms, flow charts, etc.


• Ensures professional looking, accurate and grammatically correct finished document.


• Maintains accurate weekly attendance record


• Maintains accurate absent/tardy rates


• Organizes/completes assignments independently, efficiently and in a timely manner


• Attends meetings as needed


• Takes thorough, concise, accurate notes in meetings with a timely turn around time


• Transcribes minutes, places in proper format for dissemination


• Maintains book of staff phone numbers and addresses and updates regularly


• Maintains locker distribution list as requested


• Has a well-developed computer software program knowledge such as Excel, Word, Access, and PowerPoint


• Information/documents are filed appropriately for easy retrieval


• Types job descriptions


• Makes travel/conference arrangements and coordinates reimbursements for employees


• Schedules meetings


• Schedules and maintains calendar of appointment, meetings, travel itineraries, and coordinates related arrangements


• Demonstrates high level proficiency in coordinating meeting times and places, preparing and distributing agendas or other source works, notifying participants


• Ensures scheduled process runs smoothly, all feel well informed, and are not surprised by developments unknown to them


• Communicates effectively with other secretarial support staff throughout the medical center regularly


• Shows good judgement, creates flyers, announcements, posters and banners for the department

Operates computer and appropriate software packages. Assists the Service Line Directors and Nurse Managers or other staff in project development and planning.

• Requires minimal direction on routine and non-routine tasks.


• Stays abreast of changes and innovations in software or functions of the systems, using them to highest advantage.


• Meets urgent deadlines successfully.


• Serves as a resource to clerical support staff or others on the use of the various software functions.


• Develops new skills that will improve the quality and efficient of job duties.


• Efficiently conducts library and Internet searches as directed.


• Demonstrates an appreciation of cost factors in the routine performance of duties, implements strategies and work processes that minimize cost and maximize efficiency.


• Approaches problems with systematic and critical thinking, considers issues from all angles, and offers suggestions/solutions that assist with projects.


• Maintains strong knowledge of the latest technology related to software and programs.


• Serves as a Chart Forms Administrator


• Collects required documentation from physician-employed caregivers such as nurses and surgical techs. Communicates with physician offices. Documentation is updated yearly. (Specific to surgical service line.)


• Assists with updating Policies & Procedures manual and Orientation Playbooks, both online.

Certifications: , Education: , Work Experience: Administrative assistant

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

The compensation range for this position is $17.91per hour - $29.01per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.



Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

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