Location US-IL-Peoria

ID 2026-19660

Position Type

Full-Time

Remote

No

Shift

Day

Schedule

Monday - Friday

Weekend Requirements

None

Holiday Requirements

None

On-Call Requirements

None

The Outpatient Care Management Supervisor assists the Outpatient Care Management Manager and Director by providing nursing leadership and oversight of the overall patient care process. This position supports the planning, coordination, and implementation of care delivery activities to ensure consistency, quality, and compliance with professional nursing standards. The role includes facilitating and coordinating patient care services, providing guidance and support to staff, and addressing operational or clinical needs as they arise. The Nursing Supervisor responds supportively to the needs of both staff and patients, promotes effective communication and collaboration, and assists with patient care duties as assigned.

Supports staff in resolving work‑related issues and addressing operational needs.
Assumes responsibility for personnel‑related functions, including interviewing, scheduling, payroll reporting, and enforcement of applicable policies, rules, and regulations.
Monitors employee performance and ensures timely communication of expectations and goals related to performance evaluations.
Ensures accurate clinical, financial, and operational documentation through established audit processes and appropriate systems.
Utilizes data, dashboards, and reporting tools to support high reliability, productivity, and evaluation of outcomes.
Promptly communicates significant patient care or personnel issues to the Nurse Manager and Director.
Assists leadership with continuous quality improvement, performance improvement, and outcome‑based initiatives to ensure best practices across care management services within the Carle Health System.
Coordinates on boarding, orientation, and system setup for new employees.
Conducts monthly rounding with staff and supports dyad partner in rounding activities as needed.
Provides direct patient care as needed, comprising approximately 20% of job responsibilities, with the remaining 80% focused on supervisory and leadership duties. Maintains a collaborative dyad partnership with regional RN Care Management Supervisor. Demonstrates ongoing knowledge of Care Management best practices, CMS guidelines, and NCQA standards, and serves as the Epic Super User for the Care Management team. Collaborates with dyad partner to manage daily nursing operations in coordination with the OPCM Nurse Manager.

Certifications: National Nursing Certification within 3 years - Varies; Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR); Basic Life Support (BLS) within 30 days - American Heart Association (AHA), Education: Bachelor's Degree: Nursing (Required), Work Experience: Registered Nurse

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

The compensation range for this position is $41per hour - $70.52per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.



Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

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